Happy Pets Palace & Playground Grand Opening Celebration Event - Dog Friendly

Or call 480-319-1960 or email play@happypetspalace.com for more information.

• Stef
  More than a year ago
  Ms

  This place doesn't deserve a star. My dogs nor I have never been treated so disrespectfully by anyone before let alone a business or a so called professional.... They should be clear, before you waste your time coming in, that by a 4 hour evaluation, they really mean 5 minutes. They should also be clear that they will only work with dogs that are perfectly trained and don't jump because they are excited just to be there. The owner suggested my dog is not trained because she was jumping on me when I walked in out of pure excitement. My opinion is that she is not trained in dealing with different types of dogs or temperaments or she's just flat out LAZY and doesn't want to work. After ignoring me when I walked in, she finally acknowledged me by saying, ' this is going to be a no. Your dog will be too much work'...seriously???
  If your dog is old and slow and barely moves, then they are perfect for her. Seriously do your research and rethink your options. If she treated me and my dogs like this in 5 minutes, I'd hate to think how she would treat them if I had left them alone with her. This owner doesn't deserve to watch my dogs, nor my money and business. I use places purely off referral basis, so does my family and friends. You can be sure they will not be using this place..the owner needs to learn some tact, manners, and simple customer service. She fails in all those areas. My husband called to try and speak to her and right off the bat she was extremely rude and defensive with him..and he's the nicest guy in the world!! Seriously I'm so disgusted with the owners behavior. What a joke! I am new to the area, but both of my dogs have been going to doggy daycare and been boarded for years and we're loved and adored. Never received a complaint with my dogs.

  BTW...a few months ago, i had picked up my brothers dogs from this place. Those dogs were extremely excited to see me and we're jumping all over me! So much to the point where this same owner helped me take them out to the car. I thought that was cool of her which is why i kept them in mind for my dogs when i needed to take them to doggy daycare.Those dogs were not any less excited than my dog was today when i took her to drop her off...But then my dog isn't trained and too much work?! Which one is it lady??

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