Disneyland Resort Kennel Club
Or call (714) 781-7662 for more information.
- StephenMore than a year agoINCONVIENCED MY WHOLE TRIP
Do not go here!!!! I called a week before coming from out of state to verify everything I would need to board my dog. I then had my vet fax over the shot records to verify I had everything correct. I was told by Brian that my dog was golden and there shouldn't be any issue..... fast forward to today and I arrive at the kennel to be told that my dog is missing a booster shot and that they will not accept her. I bring up that their own employee told me it was ok. They then called 3 managers who all refused service even though like I said I sent them everything a week prior and spoke to an employee.... I then had to leave the park get back in my car and drive 30 mins out of my way to another kennel to board my dog. The new kennel said they would give her the missing shot so she could go to Disney the next day. The new place gave her the shot and sent the records via fax to Disney only to be told that it was now a different shot than what they told me originally. Also I was told by the manager that even with the correct shots they weren't going to take her because it was now a liability issue. This has now caused me to have to pay an additional $160 in dog sitting on my trip that was unplanned and also causing me to cut my day short at the park because all other kennels in the area close at 7pm. Also I wasn't offered anything to make up for this hassle other than the manager "assuring" me that the employee BRIAN would be talked to. Also I was given nothing but what I call nice attitude by the staff as if all of this was my fault.
- AmyMore than a year agoAwesome staff and service
If people did their homework before coming here it would make other pet owners and the staffs lives a lil easier!
We had our pet stay there and he just slept all day; he does it best! It's very well clean and has A/C!!
Bring ur fur baby's bed and blanket to help them feel more comfortable!!
Only thing I wish they let u fill out the form ahead of time and do not forget ur vaccinations!! If u have any questions just call them!!!
5 or 6 big dog kennels and I think 60 small/medium ones!!!
- JeffMore than a year agoIgnore Des
I've actually used the Kennel Club (several times), unlike 'Des' who just thinks it "sounds horrible" (thanks for the wonderful insight there) and has never used it. The Kennel Club is directly adjacent to the Disneyland entrance, tucked off to the right near the stroller rentals. You can ride the tram with your pet, or walk from the parking structure, and security will not hassle you for having your pet. The kennel is clean, VERY well air-conditioned, and has a small fake grass area in the back for quick potty breaks. You can also take your pet out for a longer walk to one of the grass areas outside the resort on Harbor or Katella (just tell the attendant you plan on returning). If you forget your pet's vaccination records, you can call your vet and have them fax a copy to the Kennel Club. There are no reservations, so you're gambling on busy days as to whether there is a cage available upon arrival (there are fewer large pet kennels). The price is reasonable for what is essentially "pet storage." You are required to return every 2-3 hours to attend to your pet, as the attendants will not walk, feed, or water them. The kennel can get loud if there are noisy pets, so this may affect nervous/anxious pets. They have random towels for the bottom of the cages, but you may bring your own for comfort. There is no storage for food/toys/etc, but you can clip a bag to the cage door (just place it out of reach, as your pet or a neighbor may try to chew it). There is a water bowl attached to the inside of the door, so your pet can drink at will. Honestly, the only downside to the kennel is that you can't make a reservation, there is no full-service option, and it can be stressful to anxious pets. Overall, the Kennel Club performs as professionally as you would expect of a Disney service, and is worth the price if this is your best pet travel option.
- DesMore than a year agoNope
This sounds horrible