One Lucky Dog Boutique
Or call (727) 527-5825 for more information.
- DafinaMay. 20, 2019My single WORST grooming experience...
My experience at One Lucky Dog was so awful, I'll never forget it. Went in for a groom and haircut, asked for a puppy cut. They shaved my dog to the skin without permission!!! He wasn't matted, or even tangled. No issues that needed correction. They just decided **on their own** to shave him NAKED. It looked AWFUL and took weeks to grow back.
I made an appointment to come in and speak to the owner about what happened, at that point was still willing to compromise if they'd give me $10 or $15 back of the appx $50 I paid. But no! She was unwilling to do ANYTHING to work with me even though it was their mistake! She wouldn't even apologize! Said it was my fault for not clearly communicating what I wanted. ("Puppy cut" is pretty universal, no? Regardless, it doesn't mean "total shave"!!)
She was so rude about it, I left in tears. (I'm not a "crier" in general. She was really that rude.) I wish I'd never gone, I'll never, ever go back. This happened when my little guy was still a puppy and since then, I've told every dog owner I meet about my experience.
- LorraineMore than a year agoGreat shop
The staff is so friendly great place to shop and they do a wonderful job on spa day making your pet feel safe and looking there best!