Helga's Pet Grooming Plus7870 Culebra Road, San Antonio, TX, US, 78251
Or call 210-256-9906 for more information.
Helga's Pet Grooming Plus is an all-breed pet grooming and doggie day care. Their staff is dedicated to providing each and every pet with tender loving care. Helga's has been taking care of San Antonio pets for over 28 years! Helga's does not board pets in a separate room, kennel area, nor solitary environment; every pet is cared for in the main area in individual kennel suites.
More than a year ago
Great First Experience
My puppy and I evacuated from Houston during Harvey. He was a smelly, dirty mess. We happened into this place for his first-ever groom, and I'm so glad we did! The staff seemed thrilled to see him, and were so gentle and welcoming. He's a big scardy-cat, but when I picked him up his tail was wagging and he was smiling.. and he was clean! I wish they were in Houston.
More than a year ago
I took my three dogs in, two for grooming, one just for a bath at 9:30 am. I didn't get them back until nearly 7:30 pm (nearly 10 hours!!). They said they tried to call at 7 pm, but nothing came up on my cell phone from them at all and I was carrying it on me. One of the dogs still smells although they did a good job grooming them but it was much more expensive for the dog (10 lbs) who just had the bath than listed on their website, $9, and then charged me $28 for him. They said he was "difficult," and tried to bite them, which I told them he might try, but since they ended up bathing him I don't know how difficult he could have been. I even offered to come get him and they said no. They charged me $48 each for my other two dogs although they were standard grooming and no problem at all according to them, so why wasn't I only charged $38 for each of them. When I asked about the higher charge, Helga informed me they like to take their time with each animal. Quite frankly I feel like I was overcharged because they overbooked for the day and my dogs were last in and last out and they had to stay past closing time to groom them. I won't be going back to them.