PetSmart's PetsHotel is a revolutionary alternative in day and overnight care for cats and dogs. PetsHotel provides superior care and personalized attention for all pet guests so pet parents have peace of mind that their pet is safe and happy while they're away. All caregivers are hand-picked for their love of pets, and someone is always there with your pet 24 hours a day, 7 days a week.


BringFido Traveler Rating

PetsHotel Roseville has received a rating of 3.0 out of 5 bones by 6 dog owners on BringFido.

  • More than one year ago.
    my dog is smarter than the employees!

    This will be ashort reveiw. "don't waste your time"

  • More than one year ago.
    A great staff at roseville

    I used this hotel for my dog this past weekend .She is actually my baby and I did alot of research before just leaving my baby anywhere.This hotel has 24 hour care and even let me talk to my Lacey on the phone.I was so impressed by Matt the manager and all of the others they were truly sad to see her leave and gave me a great report on her stay .She even got an ice cream treat on the day it was 100 degrees here and i was on a vacation. The 2 gals even helped me to the car with all my stuff and told me about brining her to their daycamp program so she can see her friends..What a great idea.I will defenitly be returning..Thanks for making my trip much more relaxing...

  • More than one year ago.
    happy feet

    i am a regular at the roseville petshotel and I have had nothing but great expierences my dog comes home happy and tired from playing with all his friends..Angie and Carmen in the Pet hotel always welcome my dog by name and he is sooo excitied to see all of them I wouldnt trust anyone else..I always get a report card telling me who he played with and what his favorite activity of the day was...I JUST LOVE THIS pETHOTEL i have tried out a few other places until i found the roseville Pethotel and i couldnt be happier...

  • More than one year ago.
    Awful Experience

    Awful Experience. Enough said.

  • More than one year ago.

    HORRIBLE Service. Twice now they have sent our dog's food home reporting "GOBBLED IT DOWN" on the report card. The last visit they had one report card for both of our dogs. Reported both dogs "gobbled down" their meals, yet we get sent home a FULL bag of food. 2nd time this has happened. All they can offer is 10 phone calls back and forth... and when you finally get ahold of them, Angie the store manager tells me.."I am done investigating this situation and cannot do anything. I can offer you a free ice cream treat next time your dogs visit." No thank you, we can find better, less neglectful care elsewhere. Thank you for a waste of time and a waste of money.

  • More than one year ago.
    This is the place!

    My husband Greg & I have been taking our pets to PetsHotel Roseville for the past four years now. The staff is awesome!! They always welcome our dog Charlie & our cat Kelly upon arrival, & our pets love to spend time at their "home away from home". (Charlie starts getting excited when we enter the parking lot!) Knowing that Banfield, the Pet Hospital is only a few steps away in the same building gives us great peace of mind should a medical emergency arise while they are there. We don't mind at all driving from Blaine to Roseville to ensure our pets' happiness & safety while we are out of town. This is the place!

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