Customers traveling with Alitalia need to remember that no pets are allowed to travel to the UK or Ireland. There may be other restrictions on bringing in certain animal species depending on the destination country. The number of spots on each flight are limited, so you should call the Customer Service Team at 800-223-5730 to find out specifics and availability on your flights.
Pets in the Cabin
Dogs are welcome in the cabin with Alitalia if the combined weight of the pet and carrier is under 22 lbs (10 kg) and they are at least 3 months of age. During the flight, Fido must remain inside their carrier, be able to turn around, and lie down comfortably. Up to 5 animals of the same species can travel in a carrier, as long as they don't weigh more than 22 lbs (10 kg) combined. Fees for pets on domestic flights in Italy are 40 EUR; European flights and to/from North Africa are 75 EUR; to/from the rest of the world, from USA and Mexico to the rest of the world, from Canada to Europe, East Europe, Japan, or the Middle East are $200; from the rest of world to USA and Mexico are $250; from Europe, East Europe, Japan, Korea, and China to Canada are 150 EUR; and from the Middle East to North Africa, West Africa, and Canada are $170.
Pets in Checked Baggage
Pets can travel in the hold with Alitalia if their combined weight with carrier is over 22 lbs (10 kg) and less than 165 lbs (75 kg). Fees for this service are 40 EUR on domestic flights in Italy; 75 EUR on European flights and to/from North Africa; $200 to/from the rest of the world, from USA and Mexico to the rest of the world, from Canada to Europe, East Europe, Japan, or the Middle East; $125 from the rest of world to USA and Mexico; 150 EUR from Europe, East Europe, Japan, Korea, and China to Canada; and $170 from the Middle East to North Africa, West Africa, and Canada.
For pets traveling in the cabin, carriers must be no larger than 9" H x 15" L (24 cm x 40 cm), well-ventilated, waterproof, sturdy, semi-rigid or soft as long as it meets the previous conditions. For pets traveling in the hold, the size of carrier will vary depending on the size of your animal. The carrier must be rigid and made from fiberglass or hard plastic only. If the carrier has wheels, they must be removed, locked, or taped. They must have a metal door, proper ventilation, and food and water containers on the inside.
Alitalia will no longer accept ESA. Passengers traveling with an emotional support dog who book and purchase tickets on or after January 11, 2021 will be subject to pet in cabin fees.
- MarciDec. 16, 2019Excellent experience
I flew with my dog in cabin on four Alitalia flights and each time the crew and check-in staff were very welcoming. The seats don't give you a lot of space on planes going back and forth between Venice and Rome so even though you have tons of room under the seat (no videobox) you have to slide your carrier from the aisle. An aisle seat makes that easier but a window seat gives you more space (I put the carrier on my lap for the window seat since nobody was sitting by me). The do weigh your dog, though! Be prepared. Their policy is up to 10 kg with bag while Air France, Lufthansa, KLM only allow up to 8 kg. I really loved traveling in Italy with my dog (train too - everyone seems super dog friendly).