You can reserve a spot for Fido on British Airways flights through IAG Cargo by contacting their Customer Service Team at 800-247-9297. Alternatively, you can contact IAG Cargo directly at your chosen airport.
Pets in the Cabin
Unfortunately, British Airways does not allow animals to travel in the cabin on their aircraft, but don’t worry, Fido will still be comfortable in the temperate climate of the cabin hold as cargo.
Pets in Checked Baggage
Unfortunately, British Airways does not allow animals to travel as checked baggage. They can, however, travel in the hold as cargo.
Pets in Cargo
British Airways allows animals to travel in the cargo hold on a number of flights. All animals transported in the hold are handled through British Airways' sister company, IAG Cargo. Their network features 350 destinations and they're the only company that offers transfers to 8 airports within the UK. The cost of transporting pets through IAG Cargo depends on your country of origin and destination. Customers based in the USA can contact IAG Cargo at JFK Airport directly at 718-233-6608; and those based in the UK can contact IAG Cargo at Heathrow Airport at 08-444-727-400 for more information on transporting pets.
For pets being transported by IAG Cargo, carriers must be strong enough to protect your pet, secure enough to contain it, and have sufficient ventilation on all 4 sides to ensure the air quality in the container. Fido's nose and paws should not be able to fit through any ventilation opening or door mesh. The carrier must have water and food bowls secured to the inside. Pets must be able to stand and sit erect without touching the top of the kennel. Fiberboard, wire mesh and wicker containers are not suitable for air transportation. Cats departing from the USA and Canada must travel in a carrier with the dimensions 27" x 20" x 19" (68 cm x 50 cm x 48 cm). For all other countries and pets, the dimensions should be 21" x 16" x 15" (53 cm x 40 cm x 38 cm), as long as the animal fits comfortably inside.
If your journey is not to or from the USA, or includes a connection onto a non-USA flight, emotional support animals will need to travel in the hold.