Joon

Joon airline is a subsidiary of the national flag carrier airline of France, Air France.

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Or call 800-237-2747 or (+33) 892-702-654 for more information.

Pet Reservations

When you are booking your ticket with Joon, be sure to let them know that you are traveling with a pet. Depending on the aircraft, the number of animals allowed to travel may vary. You can contact their Telephone Sales Team at 800-237-2747 with any additional questions or concerns.

Pets in the Cabin

Dogs and cats are welcome on Joon flights, as long as the combined weight of the pet and carrier is under 17 lbs (8 kg). Pets must be over 10 weeks old to travel in the cabin. Each passenger may travel with 1 animal in the cabin.

Pets in Checked Baggage

Pets weighing between 17-165 lbs (8-75 kg) can be transported in the hold on Air France flights. Each passenger can transport 3 animals per flight. Pets traveling in the hold must be at least ten weeks old. Fees for transporting pets vary depending on your travel destination.

Pets in Cargo

Animals and carriers that have a combined weight more than 165 lbs (75 kg) must be transported by freight. For more information and prices, you can email Air France Customer Service at mail.servicedeskus@airfrance.fr

Carrier Guidelines

For pets traveling in the cabin, your dog or cat must be transported in a special closed travel bag that does not exceed the dimensions of 18" H x 11" W x 9" D (46 cm x 28 cm x 24 cm). Joon recommends that you use a flexible soft bag for pets in the cabin. The bag must be well-ventilated, big enough for Fido to stand up and turn around, but also fit in the area underneath the seat in front of you. Pets must stay in the bag during the whole flight. For pets traveling in the hold, the size of carriers depends on your pet, but the animal must have at least 2" (5 cm) above their head when they're standing up. Your pet must be able to stand upright without touching the sides and have room to turn around. Carriers must be made of hard plastic or fiberglass, have no wheels, be able to lock in two places, and have separate food and water dishes.

Other Restrictions

Air France does not allow snub-nosed animals (such as pugs, boxers, bulldogs and Shih Tzu dogs, or Persian and Burmese cats) to travel in the hold for medical reasons.

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