You must request this service 48 hours prior to your flight. As this service is subject to availability, we recommend that you request it as soon as you make your reservation or at least 48 hours before your flight departure. You can do so in any of our Sales Offices (866-435-9526) or by calling our Contact Center (866-435-9526).
You will need a certificate from a veterinarian, issued up to 10 days before the flight, confirming that your pet is in good health to travel. Keep in mind that the health authorities at layover points or at your destination could request specific documentation, such as a vaccination record or medical history form, which you should have before you board. If you do not have it, you will not be able to travel with your pet. Review reference information at www.iatatravelcenter.com and contact the consulate or health authority of the countries you will visit.
Pets in the Cabin
You can travel with only one pet at a time. The total weight of the pet plus its pet carrier cannot be more than 15 lbs. Only cats and dogs over 8 weeks old can travel in the cabin. Other types of animals have to travel in LAN Cargo
Available on domestic and international flights, on Airbus 319, 320, 321 and Dash planes. You can review this information in step 2 of your purchase on LAN.com. This service is also offered by TAM, which means that you can fly with both airlines in the same trip.
Make sure to use a container that has adequate ventilation, a waterproof base and that closes so your pet cannot get out during the flight. The dog or cat should have enough space to be able to stand up, move and turn around easily.
Routes within Colombia: $20 USD.
Routes within Ecuador: $50 USD.
Routes within Peru: $30 USD1.
Routes within other countries: $100 USD.
International routes: $200 USD.
Pets in Cargo
Only dogs and cats more than 8 weeks old can travel in the aircraft hold, subject to excess baggage transport conditions. You can bring up to two animals in separate containers, but pets cannot be transported under sedation. All other types of animal must be transported in a LAN Cargo aircraft.
In order to improve the standards of security and protect the integrity of the pets, the following breeds of cats and dogs listed below are limited, so they cannot accompany you on your journey.
Brachycephalic (short-muzzled) breeds of dogs and cats may not travel on our flights, in the cabin or in the hold of the aircraft.
There must be a distance of at least 5 cm (2 inches) between your pet's head and the top of the cage (with your pet standing). The cage must be at least twice as wide as the animal, and it must be long enough that your pet can lie down without touching the sides. The maximum dimensions permitted for a pet cage are 94 cm (37 inches) long x 64 cm (25.2 inches) wide x 61 cm (24 inches) high. The maximum weight allowance, which includes the carrier, is 45 kg. (100 pounds). However, if you travel to or from Argentina, Europe or Australia, the maximum weight allowance is 32 kg. (70 pounds) including the carrier. The carrier must be solid, waterproof and with an absorbent floor. It must have a safety lock and can only be opened from the outside. The cage must have one open end, holes in the three other walls and spacer bars to prevent other luggage from interfering with air circulation. Write the name of your pet and attach a label that says "Live Animal".
For pets traveling in the cabin, hard-sided carriers may be no more than 14'L x 13'W x 7'H; soft carrier may measure no more than 14'L x 13'W x 9'H. The total weight of the pet and it's carrier may be no more than 15 lbs.
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