Mistral Air

Mistral Airlines is an Italian airline based in Rome. They welcome pets to fly in the cabin if they meet the necessary requirements.

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Or call (+39) 02-8960-8860 for more information.

Pet Reservations

In order to check the availability of space on the aircraft, you should send an e-mail to callcenter@mistralair.it at least 5 working days before your flight. Alternatively, you can contact the Customer Service Team at (+39) 02-8960-8860.

Pets in the Cabin

Small pets are welcome in the cabin of flights with Mistral Air if the combined weight of the pet and carrier does not exceed 22 lbs (10 kg). Only pets who don't smell bad, have a good state of health, hygiene, and don't display signs of aggressive behaviour will be allowed to travel. Passengers are permitted to bring 1 pet with them inside each carrier. Fido must remain underneath the seat in front of you for the duration of the journey (even if there's a spare seat available near you). The fee for this service is 30 EUR per direction.

Pets in Checked Baggage

Unfortunately, Mistral Air does not accept pets to travel in the hold on any of their flights. Small pets may be accepted for transport in the hold in a small carrier in the cabin instead.

Carrier Guidelines

For pets traveling in the cabin, carriers must not exceed 19" x 13" x 11" (48 cm x 33 cm x 29 cm) in size. The carrier must have a waterproof base and be equipped with air holes. If the airport staff or air crew don't think the carrier is appropriate or secure, pets won't be accepted on board the aircraft.

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