Neos Air

Neos Air is an Italian leisure airline based at Milan-Malpensa Airport. Pets are welcome to travel in the cabin and as checked baggage with Neos Air. Visit Website

Or call 0331 232833 for more information. You can use BringFido to find a pet friendly place to stay at your destination.

Pets in the Cabin

Neos Air welcomes small pets (dogs, cats, and ferrets) to travel in the cabin if the combined weight of the pet and carrier does not exceed 22 lbs (10 kg). Passengers are required to provide their pets' health card before they are accepted on board. Wherever you are traveling with Neos Air, the fee for bringing Fido with you into the cabin is 100 EUR.

Pets in Checked Baggage

All the other species, such as wild animals, reptiles, and rodents must be transported as cargo or if the pet and carrier exceeds 22 lbs (10 kg). Pets traveling in the hold will enjoy a pressurized and ventilated area. The fee for pets traveling in the hold is 200 EUR.

Carrier Guidelines

For pets traveling in the cabin, carriers must not exceed 19" x 13" x 11" (48 cm x 35 cm x 29 cm). Carriers can be hard or soft with a waterproof bottom and proper ventilation. For pets traveling in the hold, carriers must not exceed the dimensions of 39" x 33" x 29" (100 cm x 85 cm x 75 cm). The carrier must be hard, with a waterproof bottom, have proper ventilation, and can't be opened by your pet from the inside. Animals need to be comfortable, able to turn around, and lie down inside the carrier.

Reviews

BringFido Guest Rating

Neos Air has received a rating of 1.0 out of 5 bones by 1 canine critic on BringFido.

  • Viaggiatore
    Feb 14, 2020
    scam

    they've promote san valentine NEOSLOVE 20% discount but they've disabled couple of hours before...

    another time, with 36 hours delay, they've offered 200€ reimboursement when minimum by law is 650€.

    be aware of this company. don't fly it!

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Traveler Photos

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