Swiss International Air Lines

Or call (877) 359-7947 for more information. You can use BringFido to find a pet friendly place to stay at your destination.

Swiss Airlines allows each passenger to bring two animals onto a flight. When you're ready to book your tickets, you should call the Swiss Airlines Service Center Team at (+41) 848 700 700 to discuss arrangements.

Dogs and cats are welcome in the cabin on Swiss International flights, as long as the combined weight with carrier does not exceed 17 lbs (8 kg). Pets must be at least 12 weeks old to fly with Swiss. The fee for this service is $57-126, depending on the destination of your travel.

Animals and carriers exceeding 17 lbs (8 kg) and weighing under 30 lbs (14 kg), or whose transport container is bigger than the permitted size (longer, higher or wider than 118 cm), must travel as checked baggage. The fee for this service is $92-218 for medium carriers and $184-437 for large carriers, depending on the destination of your travel.

Animals that are traveling on their own, or to countries that require them to be transported as cargo, can be shipped using Swiss World Cargo. You can call them directly at (+41) 44-564-54-54 to discuss your travel plans and make arrangements.

For pets traveling in the cabin, carriers must not exceed 21" x 16" x 9" (55 cm x 40 cm x 23 cm). For pets traveling as checked baggage, medium carriers can't exceed 23.5" H x 18" W x 16" D (60 cm x 45 cm x 40 cm), and large carriers are between 28" H x 20" W x 20" D (71 cm x 50 cm x 51 cm) and 41" H x 30" W x 31" D (105 cm x 75 cm x 79 cm).

Cats and dogs that belong to the short-nosed races of animal are particularly sensitive to temperature and stress. If temperatures are too hot, the following breeds may be denied entry to the aircraft: Boston Terrier, Boxer, Bulldog (all breeds except the American Bulldog), Chow Chow, Brussels Griffon, Japanese Chin, English Toy Spaniel, Pug, Pekingese, and Shih Tzu. Cats that may be refused are British Shorthair, Exotic Shorthair, Himalayan, Persian, and the Scottish Fold. Dogs that may also be refused entry include the American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, Bull Terrier (Miniature Bull Terriers are not considered fighting dogs), American Bulldog, Caucasian Ovcharka (Caucasian Shepherd Dog), Dogo Argentino, Karabash (Kangal Dog) (Anatolian Shepherd Dog), and Rottweiler. Emotional support dogs are only accepted free of charge on SWISS flights to/from the USA (including direct connections).

• Iuliana
  Feb 24, 2024
  Awful service

  Don’t recommend traveling with your dog unless it’s really necessary. Poor customer service, limited facilities, unfriendly staff.

• Rachel
  Aug 6, 2022
  Challenging but Do-able

  Calling Swiss Air to book your pet is very challenging. We called three times to confirm all the details were correct for our one small dog flying in cabin round trip (4 flights). I even had an email from Swiss confirming this. Regardless, when we got to the gate it said that we were booked to have our dog in check-in luggage. It’s OK because they were able to correct it when we checked in.

  The staff on all of our flights were strict about keeping the dog in his carrier under the seat throughout the duration of the flight. But our little guy is quiet and chill, so it was easy to keep him hidden on a lap under the blanket when he wasn’t in his carrier.

  The seats are very small and were very tight for the dog carrier and myself. Especially on the local Europe airplanes.

  We flew from JFK to Geneva to Palma on the outbound and Palma to Zürich to JFK on the return. I don’t recommend flying through Geneva - surprisingly not a great airport.

• Maria F.
  Jul 13, 2022
  Worse company to fly with dogs!!

  You cannot reserve on the same reservation so you have to call them. The customer service agents are quite rude, they cannot care less if the call cuts in the middle of the booking, they never call you back and you have to start all over again. It's being 3hs since I'm trying to book a flight for my dog. Before that I called customer service probably 3 times to double-check I had everything needed. Well every time I called was the same

• João
  Sep 11, 2021
  Not perfect but it works

  To book a pet is a hassle but it works. They are also not specially friendly with our little friends and stress a lot about the position of the pet bag on the floor.

• Daphné
  More than a year ago
  No breed restriction and requirement

  I just have a flight from Zurich to Miami with my dog. It was the first. I would point out that there is no restriction about breed and no specific requirement for transport dogs like Amstaff / Pit Bull or else. Don't need specific kennel. Every breeds are treated in the same way. The staff is friendly.
  It was a real good expérience.

We haven‘t received any photos of dogs flying Swiss International Air Lines yet.

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