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Volaris is a low-cost Mexican airline based in Santa Fe. They welcome pets to travel in the cabin or as checked baggage on board.

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Or call (855) 865-2747 for more information.

Pet Reservations

There is a limit of 7 pets as checked baggage and 2 pets in the cabin on each Volaris flight. You can contact the Reservations Department at (855) 865-2747 to guarantee Fido a spot on board.

Pets in the Cabin

Small dogs and cats can accompany their owners in the cabin of Volaris flights if the combined weight of the pet and carrier does not exceed 22 lbs (10 kg). Each passenger is permitted to bring 1 carrier on board and only 1 pet is permitted in each carrier. For more information on fees, you can contact the Volaris Reservations Department at (855) 865-2747.

Pets in Checked Baggage

Pets who exceed the weight limit to travel in the cabin with Volaris may be accepted for transport as checked baggage instead. The maximum combined weight of the pet and carrier should not exceed 99 lbs (44 kg) to travel in this manner. For more information on fees, you can contact the Volaris Reservations Department at (855) 865-2747.

Carrier Guidelines

For pets traveling in the cabin, carriers must not exceed 17” L x 12” W x 7” H (43 cm x 30 cm x 17 cm). They should have perforated floor and must be lockable. Pets should be allowed to stand up, turn around, and lie down comfortably inside. Carriers are permitted to be soft and hard-sided. For pets traveling as checked baggage, carriers should have combined dimensions less than 62" (157 cm). If carriers exceed this amount, there will be additional fees. Carriers must also be scratch and leak-proof, and have handles for safe carriage.

Other Restrictions

There are a number of breeds that are not accepted on Volaris flights, including American Staffordshire Terrier, Boston Terrier, Boxer, Griffon Buxelois, Bulldog, Staffordshire Bull Terrier, Lhasa Apso, English Mastiff, Pekingese, Pit Bull, Canary Mastiff, Pug (all breeds), Shar Pei, Tibetan Spaniel, Cane Corso, Bordeaux Mastiff, English Toy Spaniel, Japanese Chin, and Shih tzu dog breeds; and Burmese, Persian, Himalayan, and Exotic Shorthair cat breeds. Additionally, pets under 4 months old, breastfeeding, ill, violent or pregnant won’t be accepted on board. Any infected dead or alive animals won’t be accepted either.


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