GROOMING SUCKS.

TERRIBLE. I brought my dog in to get bathed and brushed. I asked them specifically go groom around his behind. When I picked him up, Hannah (the groomer) said he did “very good” and gave me no reason to be concerned. So I get home and realize that my dog still has feces stuck to his rear. I called to notify them and the lady who answered said he was attempting to nip at her which is understandable, but I never got a phone call or an update and wasn’t notified about it when I picked him up; infact, (again) I was told he “did good”. So I literally just paid a bunch of money on nothing since the one thing I asked them to do isn’t done. And on top of that, the “manager” told me to call back at 8 am tomorrow to talk to another manager because he didn’t have “the codes” to solve the issue.
You guys could’ve at least let me know so I wasn’t blindsided when I got home.
I’m never going back, nor am I ever recommending. In fact the only thing I will recommend to people is to NOT GO THERE. Thanks a lot guys 👍🏻

Dec. 14, 2018