Katherine

Member since July 2022

2 mastiffs and an old fart pitty!

Reviews Bone icon(2)

Super Disappointing!

La Quinta by Wyndham Raleigh Crabtree

Travelled to this location on 07/23. Was traveling with a newly obtained, 230+ lb English mastiff. Now, unfortunately, the boy is a little bit overweight (I'll be taking care of that!) but given it was July in North Carolina is was HOT. First room they assigned to us had NO A/C, which is a no-go when traveling with a dog of this size and stature. You have to consider that it was well over 100 degrees out, and he was basically wearing a winter coat between the fur and the extra lbs. So I asked them if they at least had a fan. They told me they were all locked up and couldn't help me. So I asked to be changed rooms, to which they reluctantly agreed. The room they assigned me to the second time, not only did not have A/C, but also did not have cable. Also, the characters that were hanging around the hotel.

No foul on the front desk's part, they were friendly and accommodating for the most part. But If this is supposed to be a pet-friendly hotel, they should at least have the facilities to accommodate. After contending with this situation for some time, and trying to make it work, I cancelled my reservation and asked for a full refund at around midnight, only to go to the Hilton Garden Inn next door. It was more expensive, but at least there I knew I wasn't going to give my dog heat stroke, and that he would be happy and safer.

Jul. 27, 2022

Reasonable

Comfort Inn & Suites Saratoga Springs

Staff was super friendly, and happy to greet the dog. Hotel could use a major facelift however, and smelled old and dingy, and clearly hasn't been renovated since it was built. There were LOTS of clients with dogs in the place, and it seems it is one of the only pet-friendly hotels in the area. Unfortunately, there was a thunderstorm over night, which leads me to believe that nobody in the hotel (myself included) got any sleep, as there were so many people there with pets. Also had some pet stains on the carpets, and people who were unable to keep their pets quiet in the hotel, so there was barking going on for a good part of the night. Overall though, I needed a place to sleep with my dog and get back on the road and it did the trick in a pinch. Again, props to the staff, they were really super!

Jul. 27, 2022

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