Turtle relocation to the US

I had to relocate from the UK to the US and contacted PBS Pet Travel for a quote regarding my pet turtle. They provided one on the telephone but never mailed me the proper documentation.
Luckily, at the same time I contacted a few others listed on the IPATA website and created options, though my preference was to use PBS Pet Travel's services.
2 months before the moving date I called in to book their services and was able to speak with the pet export agent who said she would provide me with a detailed quote and arrange details. She never got back to me and I tried calling a number of times over a couple of weeks only to be told she was off sick and no one else would be able to help me.
I eventually gave up and used another company which I've found to be much more professional and reliable.

Jan. 03, 2019