Loved the tile floors

The night staff was really wonderful! I had asked the front desk and hotel/casino restaurant if we could bring our dog with us at breakfast the next morning? They said "yes, of course, we are one of the only places you can bring your dog!" We were so happy to be able to enjoy a sit down meal. The only thing the hostess said is the dog needs to stay on the floor.

Sir Charles is wonderful to take out. He sits or lays by us, doesn't bother other people or pets. So, we get to the restaurant and stand in line. The next thing we know, all the security guards were surrounding me and Sir Charles. I looked up at them and asked if anything was wrong? They asked what kind of dog is it? What, I asked? Your dog, what kind of service? He was wearing his harness. I said he's an emotional therapy dog. They all nodded their heads and said nope, we don't accept them. I shared how I asked yesterday and I was NEVER told it has to be a MEDICAL service dog!

Then they brought out the manager saying, oh your in for it now! I explained to him the same thing over AGAIN. He wasn't kind at all, he just said no, he can't go in. I was livid by this time! Sir Charles sat there nicely as everything around him was chaos. My husband whispered towards me and said, "We can order and eat in the room." So that's what we did 😪

Nov. 07, 2022

Great Staff

We arrived a bit late. It was nice that their Bistro was opened. The pool looked inviting, liked their snack variety, and I totally loved the lemon water in the lobby. The only thing I would change is the carpet. In the pet friendly rooms, I would put a tile floor for easy clean up. Sir Charles did great, he really liked the elevator 🐾

Nov. 07, 2022