Hotel great, staff OK

I got there around 2am and had a problem with the front desk. First she sassed me by stating checkin was 4pm. Then when I explained the reservation was for the previous afternoon, she announced she had "canceled" my reservation because I was late. (Cancel a prepaid room??) Then -- after over ten minutes futzing with the machine, she decided she couldn't check me in because she was running the computer audit. I gave up and took the dog for a walk. When I came back I did get a room key.

After this initial BS, things were fine. I did think the place was a bit understaffed for the convention they were hosting -- long lines at the desk and valet all weekend.

I probably will go back. I just won't show up after working late.

Apr. 01, 2019