Never Again

I have used Paradise Pet Resort for boarding, day care, and grooming for many years, but will never go back due to the deteriorating conditions I have seen there. The staff I have encountered on recent visits all seem very inexperienced in dog behavior. Several employees seemed to be either high school students, or very early college. I question if there is any training provided to them in dog handling and behavior. I gave the staff specific instructions on my dog, which weren’t followed. I spoke with the manager on duty (Mary) who did not seem to have a lot of knowledge about dogs either. Several times my dog’s bed came back to me soaked with urine after boarding my dog while I was on vacation. My dog is house trained, so must not be taken out early enough in morning. This facility may be somewhat okay if your dog has no special medical needs, and loves all other dogs and people and is laid back. Other than that, I wouldn’t recommend them. Even at that, dogs aren’t getting out like they need to in order to potty. I would possibly use them if they had better trained, more knowledgeable staff. Their current young staff seems to have a lot of employee drama that I’ve seen from time to time when I go there.

Mar. 30, 2019