Jennifer
Reviews 
(2)
Pretty place but not what expected
TownePlace Suites by Marriott Outer Banks Kill Devil HillsThis is a beautiful hotel, and no surprise as it is a part of the Marriott hotels. However, the website was misleading. It appears as this being an oceanfront hotel but it isn’t. It’s one street over. And the price would make you think it is oceanfront too. Also, the customer service representative at the hotel was not very pleasant. I won’t go in to any details but with all of the things that were not being offered, things not completed and the fact that it was not oceanfront as I thought, we only stayed the first night and checked out the next morning to go stay elsewhere for the rest of our trip.
Aug. 02, 2020
Lifesaver and Wonderful Staff
La Quinta Inn & Suites by Wyndham Myrtle Beach - N Kings HwyUpon arriving at the hotel we originally placed our reservations with, we were told our reservations had been canceled. We are unsure of how or why this happened and this was a huge upset as we had driven 5 hours to Myrtle Beach and also because we had our dog. And of course, not all hotels are pet-friendly. We were told to check La Quinta for our first night because there was absolutely no availability at the hotel we had booked. I knew exactly where the closest La Quinta was and actually it is very close to where we normally stay with our dog. At first there appeared to be nothing available but a manager was asked and remembered there had just been a cancellation for the one night that was a pet-friendly room. The customer service person was very helpful in trying to figure out what we could do and checking with her manager. We thought we might have to spend our first night in our car but this La Quinta made it happen for us and we are SO VERY APPRECIATIVE! Thank you for helping us have a comfortable place to stay for the night! The room was very comfortable, clean and nice and we wish they were directly on the beach because this is where we would choose to stay from now on!
Jul. 21, 2019
