Emily

Member since September 2019

Reviews Bone icon(1)

Go somewhere else!

Best Western Charleston Inn

We arrived late after a full day at the beach. First of all, this is a MOTEL. The lobby looks nice, but room entrances are from the outside. We were out in the very back, bottom level. Our room was smelly and musty, most likely the very gross carpet that was in the room. The bathroom shower had leaked so upon entering the room, the bathroom floor was covered with water. There were bugs everywhere around our room. Within minutes of getting there , I had multiple visible bug bites from inside of our room. Then when the neighbors weed and cigarette smoke started creeping in, I had had enough. We went to the front desk, we were offered no help. Her response was “I don’t know what you want me to do about it”. They offered no apology or even a different room. We left and stayed at a Hyatt that was only slightly more expensive. Was also told I’d have to contact Bringfido for a refund. Do yourself a favor and spend a tiny bit more and stay somewhere really nice.

Sep. 23, 2019

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