Guy Harvey Hotel - not great

When we first arrived, the person at the front desk was rude and short with us. We were originally promised a room on the 1st floor, but when she found out we booked thru bringfido she said that our reservation hadn’t come through to their system yet and we’d need to wait at least an hour, or so. We stayed in good spirits in the lobby. After waiting the required hour to do our check in, there were (all of a sudden, within that hour) no more first floor rooms available for us. We checked into our 4th floor room which was, at best, clean. We were NOT impressed with the room at all - we’ve stayed in much nicer hotels at less cost.

The dog walking area was minuscule at best - only available on one side of the building in which we stayed. Parking was atrocious, too. Very few places for the number of rooms in our building. I’m not sure where they expected people to park.

We stayed one night. When we called the front desk at 10:20 am to ask if we could have an extended check-out, the rude front desk person made it clear that the answer was NO. Not even the option to pay for an extended checkout!

I don’t think I’ve ever been treated so rudely by a hotel front desk in my life. I would say STEER CLEAR of Guy Harvey Hotel

Jan. 03, 2020