Love the staff

What I appreciate most about the staff at Beantown is that they care enough to had proactively called me one day when our dog wasn't behaving like herself at daycare. It was above and beyond taking good care of her and the other dogs or keeping them entertained. They watched out for her well-being and proactively called on several occasions. It was above and beyond.

Beantown is filled with dog people, and my favorite part of dropping our pup off is seeing her run in, tail wagging, to spend the day with them. She only gets that excited about seeing people when it's Beantown staff or her family. It's a wonderful thing.

If there's ever the infrequent incident, the staff is wonderful about making sure the dogs are taken care of and safe by separating them responsibly if they need. I've found their care to be responsible and kind.

I see there are a handful of negative reviews. All I can say is that I haven't experienced anything like this and couldn't imagine this with the staff I've met. I'm sure they're upset by a bad experience and voicing the concerns, but our experience has been all we can ask for.

Jan. 15, 2020