La Quinta by Wyndham Mt Laurel, Philadelphia

This hotel used to be our favorite La Quinta until it was purchased by Wyndham. (This applies to Super 8 in Smithfield, NC).
When we checked into La Quinta in Mt. Laurel, they had no record of our reservation. Luckily, I had the online reservation that you sent to us. They somehow "found" the reservation and checked in to a room on the 2nd floor. When we brought all our luggage and dog to the room, the room smelled like a bar room from smoking guests! (the hotel is advertised as a smoke free facility!) I brought this to the attention to the front desk and requested another room. We were relocated to a room on the first floor. ALL the furniture was splattered with white paint from a recent painting! We stayed there nonetheless since we were tired from a long trip. We didn't need that aggravation!
Doubt we will ever stay there again. This was strike 2 for Wyndham!!

P.S. The hotel also charged me $20.00 Pet Fee when your Confirmation information states " Two pets up to 75 lbs are welcome for no additional fee." Our dog weighs 60 lbs!!! I think you know how I feel about this experience.

May. 04, 2020

Best Western Plus, Richmond Hills, GA

This facility was very clean and the staff was terrific. We couldn't have been happier!

May. 04, 2020