Bruce
Reviews (2)
Poor Customer Service
La Quinta by Wyndham West MemphisAlthough the hotel was very clean and it seemed to be popular because there were a lot of dogs but the help from the front desk was nothing to be found. There are only three rooms on the first floor so most pets are on the second floor (not the best for dogs). I asked to be placed at the end of the hall by the stairs and was placed in a room in the middle of the hallway - really! If you don’t mind not being listened to it could be a good stay.
Disappointing Stay
La Quinta by Wyndham Memphis Airport GracelandI had stayed here several times before and liked the hotel location and rooms, even though the area to walk dogs is quite small.
This time, the check-in process took way too long, the hallways were very noisy but more importantly the small grassy area was covered in pet feces and looked like it hadn’t been cleaned for days.
This hotel is individually owned and the owners went up on the fee for a stay with pets from $20 a room to $20 a pet. I will looked for a different place to stay my next trip through Memphis.