Stephen
Member since August 2020
Reviews (2)
Horrible place
Best Western LaurelThe hall and room smelled terribly like a combination of musty and foot odor. The ceiling above the window at the end of the hallway, which was right next to my room, had a square cut hole in it and was leaking water onto the floor. The bedspread on one of the Queen beds had a brown stain on it. The manager was very defensive and rude both to my wife who called him on my behalf (she wasn’t with me) and to me. For example, when I told him about the stain he implied it came from my dog, which it did not. He did refund the pet fee. When my wife called corporate they were very nice and understanding unlike the hotel manager. I highly recommend NOT staying there.
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