Deborah

Member since September 2020

Reviews Bone icon(4)

Great for the price

Best Western Charleston Inn

Rooms was clean. Space to walk the pup.

Jan. 30, 2023

Good Deal

La Quinta Inn by Wyndham Richmond South

For a basic hotel, this is a great deal. Rooms were clean and attractive, beds were comfortable, staff was friendly and responsive. Sufficient space outdoors for dog on leash.

Oct. 03, 2020

Good Deal!

Red Roof Inn & Suites Stafford

Clean, nice rooms, friendly staff.

Jul. 10, 2021

Disappointed

La Quinta by Wyndham Garden City

My husband and I stayed here a few months ago and, for the money, felt it was excellent. I’m disappointed to say our most recent stay did not measure up. To begin with, the person who checked us in was less than hospitable — OK, no big deal. We knew from our last visit that housekeeping cleans rooms only every other day (though no one ever told us that), but this time, when we extended our stay and were asked if we required housekeeping for the next day, my husband said “yes,” but added that just emptying trash and replacing coffee and cups would be fine. When we returned that evening and trash was still full, no coffee/cups he told the front desk person (a different one) and she said (without apology) that because we had our dog with us we needed to let them know when we were leaving the room. When asked why we weren’t told that we got a shrug — and again no apology. Also, that morning, my husband had paid for our extra stay in cash, and I later noticed that my credit card (which was on file) had also been charged. Told the same front desk person, who insisted that was impossible ... despite that I was looking at the charge on my account. No apology. Vending machines are broken, door keys didn’t work consistently, and the fan/light in the bathroom was so loud (clearly needing repair) that one of us couldn’t turn the light on without waking the other. I understand that COVID has affected everything, everywhere ... but if nothing else, a little friendliness and hospitality would have gone a long way. We will look for another place to stay next time.

Dec. 27, 2020

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