Desiree

Member since January 2021

Reviews Bone icon(1)

Nice getaway

Holiday Inn Asheville Biltmore an IHG Hotel

Check-in was easy, the check-in clerk made it fast and easy to get us to our room quickly. The hotel was clean and nice. The restaurant was still open when we got there. We had breakfast the next morning it was good but the variety could be better for people who don’t eat eggs. They offer pancakes, bagels, cereal and yogurt. I would like to have seen a waffle. Everything we got was tasty and plentiful. Zoie of course like everything she got no complaints from her. The dog area was nice for my Zoie to go out and use. We were on the 3rd floor, which I thought people with dogs would be 1st or 2nd floor. But it was ok. Zoie has never stayed in a hotel but handled it well. She didn’t care to hear the people closing their doors at night so she would let out a little huff lol. Our room was spacious and clean. The bed was comfy you got one soft and one firm pillow which was perfect. Plenty of plugs and USB ports to plug all your stuff in. Had extra pillows, ironing board, iron and hair dryer for you to use. The closet had hangers to hang your clothes. My room was facing on the inside so Zoie could look at people in the lobby. They had an indoor pool with a jacuzzi. They said on the sign that they had bowls for your pets. They weren’t in the room I am guessing you had to ask the front desk for them. My only issue was housecleaning the next morning started cleaning our floor at about 8:30 and then knocked on our door about 9:30 thinking we were checked out. We weren’t in no rush to check out before our 11 am time you would think the front desk would provide housekeeping with the rooms that had checked out and keep them informed when rooms are checked out instead of knocking on the doors. My only reason for giving it 4 bones and not 5. I definitely would come back to stay again.

Jan. 17, 2021

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