Doris

Member since October 2018

Reviews Bone icon(1)

Never again will I stay here.

Travelowe's Motel

I booked this motel for Monday through Wednesday nights, however, on Tuesday night, we found out that hurricane Michael would be moving over our return travel path on Thursday. Therefore, on Tuesday evening I requested early checkout from the manager for Wednesday morning instead of Thursday morning and requested a refund of my third night. He advised me to contact BringFido. We did contact them at that time and BringFido was very polite and stated that they would contact Travelowe's manager for approval. However, when I returned home I received an email stating that they had been unable to reach the manager for approval of a refund. I then phoned Travelowe's and left a message twice to return my call. They never returned my calls. I had hoped they would understand my position and would refund the 3rd night stay. Never again will I stay here! So rude!

Oct. 18, 2018

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