Pleasant Stay

Crystal Bay Hotel is in a good location in South Pasadena. Hotel's common areas are well maintained; the staff is very nice. The guest room had some issues, such as two upper left glass panes in the window were no longer attached to the window frame, thereby leaving about an inch open to the outside. The opening allowed road and staff noise to enter along with a few bugs. The wall a/c unit was not flush with the wall itself leaving about a 1/2 in gap around the entire unit. The gap was filled with dust as was the fan section of the unit. The PVC surround shower floor had been repaired but not well. The hotel and staff are very dog friendly, with many green spaces to walk you dog, but no poop bag stations nor trash cans to dispose of the waste. Overall, the hotel is safe and adequate.

Dec. 11, 2021