Mark

Member since December 2021

Reviews Bone icon(1)

Fairfield?

Fairfield Inn Richmond Chester

We stayed there last night. As we checked in a girl complained her door had no latch to block the door. Another complaint overheard as we left. Our 1st floor window was not lockable. Toilet ran constantly, so I lifted the lid, and clearly the stopper had not been changed in at least a few years. I closed the lid and shut the door so we could sleep. Hotel is aged, needs updating. Staff and clientele were not what I'm used to when staying at Fairfield. We felt uncomfortable leaving our car parked there. Many lights burned out in parking lot. It was just clear that it has not been maintained in a long time. A lot of people running and talking loudly late and early. We paid a lot to stay there, honestly not worth the cost and overvalued. I chose the hotel thinking the chain reputation and price would cut out nonsense but it dud not. It was too late to change, we were exhausted from traveling. Sorry, just an honest review, we were disappointed. I'll not use Fairfield again anytime soon. I typically do not leave reviews but felt this needs fixing.

Sep. 12, 2022

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