Lindsey
Reviews (3)
Very nice
Sheraton Memphis Downtown HotelWe enjoyed the room. Big enough for our pack n play for our kid.
Run down
Aloft Houston by the GalleriaI have stayed at a lot of Aloft hotels over the years and never had an experience quite like this one. To start before we came I called to verify that dogs stay free (like they advertise on here) because our friend had been on the phone with them and was told dogs cost $75 a day and then had been hung up on (but that’s a whole other story). So I called to say we booked for the free of charge and they said again it’s a $75 charge, but we could maybe work with you. So I contacted BringFido and they called and seemed to take care of it. Fast forward to us getting there and I asked the front desk guy to make sure we wouldn’t get charged and he said, we don’t charge for dogs here....WHAT?!? The disorganization of this hotel location is unbelievable. There are so many things just run down and broken throughout the place. And I called and asked 3 times before I got a hair dryer...yes there was not one in there (and only decaf which isn’t a big deal and they rectified that quick, but it was an annoyance). The manager I believe was kind and felt bad I had asked so many times for a hair dryer but the damage was done. I would suggest...unless you have to don’t stay here.