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Privacy Policy

When you use BringFido.com, you are in control of all your pet friendly travel plans. You are also in control of your personal information. This Privacy Policy sets forth our policies regarding the collection, use and protection of the personal information (such as names, addresses, telephone numbers, email addresses and credit card numbers) provided to us by people using the BringFido.com website.

We encourage you to review our Privacy Policy, and become familiar with it, but in case you don't finish the whole thing, know that we do not sell or rent our customers' personal information to third parties.

This privacy policy was last updated on September 16, 2005. BringFido.com may modify the provisions of its privacy policy from time to time. The new provisions will be effective as soon as they are posted. Please check this page periodically to ensure that you are aware of any change.

This Privacy Policy explains the following:

» What personal information we collect from you and how we use it
» With whom (if anyone) your personal information is shared
» How you can opt-out of receiving our promotional e-mails
» How you can update or correct your personal information
» What safeguards we have in place to protect your personal information
» Other information you should know about your privacy

What personal information does BringFido.com gather from me and how is this information used?

When browsing our site, you are not required to provide any personal information unless you choose to make a pet friendly hotel reservation, purchase something in the boutique, register to receive our email newsletter, or one of the other services described below. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children under thirteen years of age. A valid credit card is required to make a purchase on BringFido.com.

Making a Reservation or Purchase
In order to make a reservation or purchase something on BringFido.com, you must provide us with certain personal information such as your name, your credit card number and expiration date, your credit card billing address, your telephone number, your e-mail address and the name or names of the person(s) traveling with you. We require this information so that we can process, fulfill and confirm your reservations and purchases and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us.

Member Registration
If you choose to become a registered member of BringFido.com, you must provide your name, email address, and password. This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to allow us to contact you for customer service purposes, if necessary; and (iii) to customize the content of our site to meet your specific needs. In addition, we need your email address to confirm your new member registration and each reservation or purchase you complete on our site. As a BringFido.com member you will also occasionally receive updates from us about major changes in pet travel policies, special offers, new BringFido.com services, and other noteworthy items. However, you may choose at any time to no longer receive these types of e-mail messages. Please see our opt-out policy described below for details.

Member Profile
As a BringFido.com member, you can choose to complete your online profile by providing us with your credit-card billing information, shipping address, and other personal information. This information is primarily used to assist you in making reservations or other purchases quickly without having to type in the same information repeatedly. For example, you can store your shipping address so that when your make a repeat purchase in our boutique, we can automatically pre-fill the shipping address boxes for you.

BringFido.com's newsletter is an optional service you may choose to subscribe to that will keep you up to date with the latest changes to pet policies, special pet travel deals and product suggestions that we think will be helpful to pet owners.

Online Surveys
BringFido.com values the comments and opinions of our members, so we occasionally conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements to BringFido.com and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey.

Promotions & Sweepstakes
BringFido.com frequently sponsors promotions and sweepstakes to give members the opportunity to win free hotel stays and other pet friendly travel-related prizes. Information collected by us for such activities can include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements to BringFido.com.

Automatic Logging of Session Data
We automatically log generic information about your computer's connection to the Internet, which we call "session data", that is anonymous and not linked to any personal information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on our site. We collect session data because it helps us analyze things such as what items visitors are most likely to click on, the way visitors are traversing the site, how many visitors are visiting various pages on the site, how long visitors are staying on the site, and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity.

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do things such as run programs on your computer, plant viruses or harvest your personal information. The use of cookies is very common on the Internet and BringFido.com's use of cookies is similar to that of sites such as Travelocity, Expedia, and Orbitz, as well as Yahoo!, CNN.com and other reputable online companies.

No personal information about you is gathered or stored in the cookies placed by BringFido.com, and as a result, none can be passed on to any third parties.

Cookies allow us to serve you better and more efficiently, and to personalize your experience at our site. These cookies allow you to log in without having to type your log-in name each time (only your password is needed), let us know your frequent destinations, and so forth. We may also use such cookies to display an advertisement to you while you are on our website that focuses on destinations or products we think you might be interested based on your cookie information. None of this information is passed to any third party and is used solely by us to provide you with a better user experience on our web site. No personal information about you is gathered through the use of these types of cookies.

A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our site and no personal information about you is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by a third-party advertising companies. These companies may use aggregated statistics about your visits to this and other web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your personal information.

Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. BringFido.com supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking BringFido.com cookies may disable certain features on our site and may make it impossible to make a purchase on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust, like BringFido.com. Click here for more information.

From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use.

With whom (if anyone) will my personal information be shared?

When you reserve or purchase travel services through BringFido.com, we must provide some of your personal information to hotel, travel agency, or other third party involved to enable the successful fulfillment of your travel arrangements. We may also share personal information with our affiliates at World Choice Travel (a division of Travelocity). For example, we book most of our travel services through the World Choice Travel.s processor and in doing so must provide some of your personal information to them (as we would with any other processor we use now or in the future). The World Choice Travel privacy policy is available at http://www.wctravel.com/corp/privacyStatement.html. However, we do not sell or rent individual customer names or other personal information to third parties. We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites.

How can I opt-out of receiving your promotional emails?

You can unsubscribe from receiving BringFido.com's newsletter or other emails through the "Unsubscribe" link, accessible through the "My Stuff" link on the BringFido.com homepage. As a member, you will occasionally receive email updates from us about special offers, new BringFido.com services, and other noteworthy items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, you can click on the "unsubscribe" link at the bottom of the email or in your .My Stuff. area. BringFido.com reserves the right to limit membership to those who will accept e-mails. Members will be notified via e-mail prior to any actions taken.

How can I update or correct my personal information?

At any time, you can view and/or update your account information (such as your email address, password, billing address, shipping address, credit card information, and newsletter preferences) through the links in your "My Stuff" area, accessible through the BringFido.com homepage.

What safeguards are in place to protect the loss, misuse or alteration of your information?

All personal information you provide to BringFido.com is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

What other information should I know about my privacy?

BringFido.com contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which BringFido.com has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be different from ours. Of course, you are solely responsible for maintaining the secrecy of your passwords and your BringFido.com account information.

In addition to the circumstances described above, BringFido.com may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of BringFido.com or its affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if BringFido.com or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.

This policy is effective as of September 16, 2005. We may change or supplement this Privacy Policy from time to time. Any material changes in the way BringFido.com uses personal information will be described in future versions of this Privacy Policy. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy, as well as to existing information held by us. If we decide to change this Privacy Policy in a material way, we will obtain the necessary consents required under applicable privacy laws if we seek to collect, use or disclose personal information for purposes other than those for which consent has been obtained, unless otherwise required or permitted by law. If any proposed change is unacceptable to you, you may request that we remove your personal information (and/or that of other individuals for whom you made travel reservations) from our records. You can submit concerns regarding our Privacy Policy or our privacy practices by sending an email to [email protected] Please reference the privacy policy in your subject line. You can also write to us in care of BringFido.com, PO Box 1489, Travelers Rest SC, 29690 Attn: Privacy Team.

Thank you for using BringFido.com!

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