Disgusting

Room reeks of pee. Luckily I had a few wipes with me so I started to wipe down the floor and it came out yellow. I had to purchase Lysol spray and a swiffer to mop down the whole floor just to find a pee puddle under the pull-out couch. The curtains were pee stained as well. Horrible experience, would give 0 if possible. I have pictures of the pee puddle and pee stained curtains. I was not expecting something spotless from Best Western but this is just unacceptable. It’s only been 2 nights but I’m currently looking for another hotel. Stay away!

Sep. 27, 2023