Faith

Member since April 2018

Reviews Bone icon(1)

Desperately needs work

Extended Stay America Suites South Bend Mishawaka North

The staff was not friendly and acted as if we were an inconvenience to them. The room (#120) smelled strongly foul, carpet felt “greasy” and nasty, tub drain was absolutely DISGUSTING, there was barely enough toilet paper on the roll to use one time and a spare roll was nowhere to be found. When I told the person at the desk and asked for a roll, she verbally scoffed and begrudgingly went to find one. There wasn’t any downstairs and she had to go upstairs to retrieve some. The grounds were littered with trash, and employee had a keycard entry door propped open with a stick while she smoked a cigarette outside the door.

Apr. 08, 2023

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