It was Fine

The hotel was fine, new bedding but dated decor. It was clean and near some gas stations and fast food options. Our issue was with the staff. We called ahead to let them know we would be late and were assured that they allow 24 hour check-in. We arrived at 430 am to find that they had marked as a no show. No problem, the room was still available. We got checked in and as we left, the registrar apologized and told me he had accidentally double charged us while adding our reservation back to the books. He promised he would fix it for us, but the fact that we were mistakenly charged after their initial mistake was annoying and if we'd been less careful with our spending. It could have sent our account into overdraft. At checkout however, the attendant was super nice and friendly so maybe our check-in experience was a fluke.

May. 26, 2021