Huge mistake.

In summary, this dog training service was a huge mistake for us.

We reached out in May after our dog starting having fights with his friends. Jason evaluated the behavior and said that he could do “behavior modification” training to stop this. We were desperate for a solution so a high rate felt worth while. It took two full months to get him scheduled. We drove out dog over an hour to Jason’s house and were sent away for an additional two weeks due to a “scheduling error.” Within a week of our dog, Kirby, being at Jason’s, we were called to pick him up with a horrible cough. Suspected kennel cough by out vet, our dog was vaccinated… we were told most likely there was other dogs at the facility not vaccinated. No proof of vet care was required prior to drop off. Kirby was feeling better by the end of the week. We spent a full month with multiple contact attempts to reschedule. Phone calls were ignored.

Jason refuses to stand behind his services. We will not be sending our dog back the facility with no reliability in communication. After thorough attempts to describe our poor experience by both my husband and I, we were refused a refund and hung up on.

Payment for services is prior to scheduling and required on a non-secured online method. I was unable to report a claim for no services.

Nov. 05, 2021