Microtel Inn & Suites by Wyndham Rochester South Mayo Clinic

• Pet Friendly
• Indoor Pool
• Swimming Pool
• Hot Tub
• Gym / Fitness Center
• Internet Available
• Free WiFi
• Business Center
• Meeting Rooms
• Family Rooms
• Air Conditioning
• Heating
• Television
• Restaurant
• Free Breakfast
• Spa Services
• Airport Shuttle
• Parking Available
• Free Parking
• RV / Trailer Parking
• Wheelchair Accessible
• Laundry Room
• Dry Cleaning
• Non-Smoking Property
• Smoking Rooms Available
• Beach Chairs / Towels

• Margaret
  Jul 26, 2023
  Easy access

  Took care in placing us near a side door. Rooms were clean.

• Mark
  Jun 2, 2023
  Decent place, nasty staff

  First person I was in contact with comes from down the hall huffing like I'm bothering her to check in; she seemed more interested in eating her banana and talking with other staff than checking me in. The room was nice and adequate, There was no actual place for dogs, just use the grass around the building.

• Lorena
  Jul 10, 2022
  Just okay

  The hotel room itself was just fine that we were in. I like that we had a ground level room with a big window and bench seat for my dog to sit on and look out. What wasn’t so great was that pool and hot tub were closed the whole weekend due to being broken. Sad but not the end of the world.
  What I found more annoying was that the staff wasn’t the friendliest and communication was horrible. We checking in, there is s sign saying that check out is at noon. I asked the lady at the front desk if that was correct or if 11:00 am as stated when I made the reservations. She assured me it’s whatever is posted (being that on the sign).

  I noticed that the charges were not correct as confirmed and emailed ahead of time to me and showed her my email on my phone. She then corrected the total. There was a sign saying if you use a debit card, you wouldn’t get your refund back for up to a week or more. Something about they double charge and then give back the other half after checkout. A bit weird. So use a credit card!

  The next day, I went to the breakfast that comes with your payment, and my partner and I noticed that the juice machine wasn’t working and asked the guy at the front desk about it. He seemed bothered that we asked but grudgingly got up and fixed it. Later that morning the fire alarm went off and everyone went outside. On my way outside, I asked him if we should be concerned and to see what was going on. He shrugged and said the waffle maker was on fire. No warning or communication to any of the other guests. Once outside, another guest said that the same thing happened two days ago with the toaster. We had to wait outside until the fire department got there so they could turn the alarms off. Once the alarms were turned off, some oft the guests went in to see if we could go back in. Again, no communication from the hotel staff.

  Then he knocks on our door at 11:28 and shouts that we were supposed to check out at a 11:00. The knocking and shouting sets my dog on a barking stint. Clearly not staff who know much about dogs.
  I let him know that we were told at check in that check out was at noon but we were about to check it anyways.

  When I did check out, he was extremely rude and I explained that the lady who checked us in confirmed that it was noon and I pointed to the sign right behind him. He was snarky to me and about the lady.
  To end this review, I would be cautious in staying here. Make sure you look over your final bill receipt, hopefully no fires, the pool and hot tub won’t be broken, and staff will be more communicative and friendlier.

• Karen
  Jun 23, 2022
  Good Basics, No frills

  This Microtel was not as well kept as the one in Tomah, WI. The basic design is simple and all I needed for one night. The problems were that the pool was freezing, the hot tub was out of commission, and the back door had to be propped open because the key system didn't work.

• Kayleigh
  Jun 21, 2022
  Fantastic!

  We stayed here for an overnight stay on our way through the area on our road trip. This was BY FAR our favorite hotel we stayed in during this trip. There is a nice grassy area for dogs to use the bathroom as well as sidewalks around the hotel for quick walks. Our room was on the ground floor with side access for easy in and out. The room was impeccably clean and up to date. Beds were comfy and the room was the perfect size for the three of us and our big German Shepherd. Affordable price for a truly pleasant stay! Highly recommend!

• Laura
  Jun 20, 2022
  Quiet area

  Had nice sidewalk and quiet street to walk dog. The pet garbage and regular garbage was full when we arrived and didn’t get emptied for 4-5 days.

• Sandy
  Jun 6, 2022
  Quiet hotel

  Small but nice rooms, great green spaces for dog walks.

• Liza
  Apr 22, 2022
  Great place

  Super nice and clean, affordable, ground floor rooms available. Would stay again.

• Susan
  Mar 30, 2022
  Lots of walking spots!

  Motel is adjacent to a couple open areas and a walking loop. Dog rooms are on the first floor near outside door. Very convenient.

• Kate
  Oct 1, 2021
  Beautiful doggy space

  Great room, close to the door. Lovely sidewalks for dog walkies.

• Kersten
  Aug 28, 2021
  Great stay! Very Pet friendly

  Clean and nice. Thanks for making our stay wonderful with our French Bulldog!

• LaDonna
  Aug 12, 2021
  Very nice!

  Very nice place to stay and great staff.

• Heather
  Jul 19, 2021
  Made our stay easy!

  Very friendly staff, and a first floor room right near the door at the end of the hallway. It was so easy to unload our car and take our pup out for walks. There is a HUGE grass area right behind this exit for walking and playing, and there is a fenced in retention pond out front and other dog parents were walking around it with their pooches, so there must be a trail or sidewalk over there. There is an indoor pool, and dogs are not allowed in there, but there is an outdoor patio right there, so my son was able to swim while we enjoyed a cold beverage just outside and could keep an eye on him through the glass (he is a very competent swimmer, but I still like to keep an eye on him). Would definitely stay here again if we are in the area!

• Shelly
  Apr 6, 2021
  Good place to with Fido

  We have two fairly large dogs. The double queen room was a bit small but not to the point of being uncomfortable. The room was clean and the staff friendly. And there was a great exercise area for both the dogs and the humans. We will stay there again.

• Mary
  Mar 17, 2021
  No surprises

  The room has everything you need! Spacious and located to enter/exit quietly with the dog. Staff was upbeat about hosting pets!

• Emily on Mar. 20, 2022
• Pamela on Nov. 12, 2021
• Beth on May. 10, 2021
• Kathleen on Apr. 17, 2021

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Safe Stay: Microtel Inn & Suites by Wyndham Rochester South Mayo Clinic has enhanced cleaning and safety measures in place, and follows the Count on Us (Wyndham) cleanliness and sanitization policy. Hand sanitizer is provided to guests, and rooms are disinfected between each stay and sealed after cleaning. Social distancing measures are in place, as well as physical barriers between staff and guests. Cashless payment is available. Hotel staff are required to wear masks. This property advises that guests without full COVID-19 vaccination must wear masks.