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» What personal information we collect from you and how we use it
» With whom (if anyone) your personal information is shared
» How you can opt-out of receiving our promotional e-mails
» How you can update or correct your personal information
» What safeguards we have in place to protect your personal information
» Other information you should know about your privacy
When browsing our site, you are not required to provide any personal information unless you choose to make a pet friendly hotel reservation, purchase something in the boutique, register to receive our email newsletter, or one of the other services described below. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children under thirteen years of age. A valid credit card is required to make a purchase on BringFido.com.
Making a Reservation or Purchase
In order to make a reservation or purchase something on BringFido.com, you must provide us with certain personal information such as your name, your credit card number and expiration date, your credit card billing address, your telephone number, your e-mail address and the name or names of the person(s) traveling with you. We require this information so that we can process, fulfill and confirm your reservations and purchases and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us.
If you choose to become a registered member of BringFido.com, you must provide your name, email address, and password. This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to allow us to contact you for customer service purposes, if necessary; and (iii) to customize the content of our site to meet your specific needs. In addition, we need your email address to confirm your new member registration and each reservation or purchase you complete on our site. As a BringFido.com member you will also occasionally receive updates from us about major changes in pet travel policies, special offers, new BringFido.com services, and other noteworthy items. However, you may choose at any time to no longer receive these types of e-mail messages. Please see our opt-out policy described below for details.
As a BringFido.com member, you can choose to complete your online profile by providing us with your credit-card billing information, shipping address, and other personal information. This information is primarily used to assist you in making reservations or other purchases quickly without having to type in the same information repeatedly. For example, you can store your shipping address so that when your make a repeat purchase in our boutique, we can automatically pre-fill the shipping address boxes for you.
BringFido.com's newsletter is an optional service you may choose to subscribe to that will keep you up to date with the latest changes to pet policies, special pet travel deals and product suggestions that we think will be helpful to pet owners.
BringFido.com values the comments and opinions of our members, so we occasionally conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements to BringFido.com and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey.
Promotions & Sweepstakes
BringFido.com frequently sponsors promotions and sweepstakes to give members the opportunity to win free hotel stays and other pet friendly travel-related prizes. Information collected by us for such activities can include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements to BringFido.com.
Automatic Logging of Session Data
We automatically log generic information about your computer's connection to the Internet, which we call "session data", that is anonymous and not linked to any personal information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on our site. We collect session data because it helps us analyze things such as what items visitors are most likely to click on, the way visitors are traversing the site, how many visitors are visiting various pages on the site, how long visitors are staying on the site, and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity.
No personal information about you is gathered or stored in the cookies placed by BringFido.com, and as a result, none can be passed on to any third parties.
Cookies allow us to serve you better and more efficiently, and to personalize your experience at our site. These cookies allow you to log in without having to type your log-in name each time (only your password is needed), let us know your frequent destinations, and so forth. We may also use such cookies to display an advertisement to you while you are on our website that focuses on destinations or products we think you might be interested based on your cookie information. None of this information is passed to any third party and is used solely by us to provide you with a better user experience on our web site. No personal information about you is gathered through the use of these types of cookies.
A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our site and no personal information about you is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by a third-party advertising companies. These companies may use aggregated statistics about your visits to this and other web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your personal information.
Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. BringFido.com supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking BringFido.com cookies may disable certain features on our site and may make it impossible to make a purchase on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust, like BringFido.com. Click here for more information.
From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use.
You can unsubscribe from receiving BringFido.com's newsletter or other emails through the "Unsubscribe" link, accessible through the "My Stuff" link on the BringFido.com homepage. As a member, you will occasionally receive email updates from us about special offers, new BringFido.com services, and other noteworthy items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, you can click on the "unsubscribe" link at the bottom of the email or in your .My Stuff. area. BringFido.com reserves the right to limit membership to those who will accept e-mails. Members will be notified via e-mail prior to any actions taken.
At any time, you can view and/or update your account information (such as your email address, password, billing address, shipping address, credit card information, and newsletter preferences) through the links in your "My Stuff" area, accessible through the BringFido.com homepage.
All personal information you provide to BringFido.com is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.
BringFido.com contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which BringFido.com has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be different from ours. Of course, you are solely responsible for maintaining the secrecy of your passwords and your BringFido.com account information.
In addition to the circumstances described above, BringFido.com may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of BringFido.com or its affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if BringFido.com or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.
Thank you for using BringFido.com!