Cancel Reservation

Please enter your Trip Number, Hotel Confirmation number, and email address below to view the details of an upcoming trip or cancel your reservation. For all other inquiries, please read our FAQs below or contact a customer service representative at [email protected] or (877) 411-FIDO. We're always happy to help you!

Frequently Asked Questions

BringFido.com Newsletter

» How can I become a member of BringFido.com?
» How do I change the email address on my account?
» How do I unsubscribe from receiving email?

Hotel Reservations

» How do I search for pet friendly hotels?
» How do I know if my dog is allowed at a particular hotel?
» What should I do if I need more information on a hotel?
» How do I make a hotel reservation?
» Can I cancel my hotel reservation?
» Do you charge service fees?
» What is the Bring Fido Pet Fee Guarantee?

Customer Reviews

» How do I submit a review of a pet friendly hotel, restaurant, or other attraction?
» Someone submitted an unfair review of my business. What can I do?

Reader Tips & Submissions

» I'm planning a dog event. How can I add it to the website?
» I know of another pet friendly hotel. Who should I tell?
» My favorite place to bring Fido isn't listed. How can I add it to the website?
» I know of a great restaurant that allows pets. How can I add it to the website?
» How can I add my pet friendly hotel to the website?

Dog Forum & Photos

» How do I start a new post in the dog forum?
» How do I reply to a post in the dog forum?
» I found an inappropriate post. Who should I tell?
» How can I post a photo of my dog on the website?
» I found an inappropriate photo. Who should I tell?

Gift Codes & Contests

» Where do I enter a gift code?
» I haven't gotten my "freebie" yet. When will I receive it?
» I entered a contest on Bring Fido. How do I found out if I won?

Other Questions

» Does Bring Fido sponsor charitable events?
» Do you have an affiliate program?
» Is BringFido.com hiring?
» How can I contact BringFido.com?

You do not need to be a member of BringFido.com to search for pet friendly hotels. However, you can subscribe to our newsletter by entering your email address at the bottom of our homepage and clicking the "sign up" button. By registering for the BringFido.com newsletter, you'll be the first to know about "members only" travel discounts, sweepstakes, and special offers from our advertisers.

To unsubscribe from receiving emails from BringFido.com, please reply to an email we send you and write unsubscribe in the subject line, or follow the link at the bottom of the email to unsubscribe automatically.

Searching for pet friendly hotels on BringFido.com is easy. To start your search, enter your destination, travel dates, and number of travelers in the search box on the homepage and click 'Go'. Or, click on the 'pet friendly hotels' tab at the top of the page, and browse hotels by location using the map at the top of the page.

All hotels listed on BringFido.com are pet friendly, but they may charge an extra fee for your dog or impose restrictions that limit the number, size or type of dogs allowed. Be sure to read the pet policy on the hotel description page before booking a reservation to ensure that you'll be aware of any fees, and that your dog will be welcome when you arrive.

If you need more information on a particular hotel, please call them directly. In most cases, you can find the hotel's email address or phone number on their hotel description page.

Once you've found a hotel you'd like to stay at with Fido, reserving a room is easy. You can call 877-411-FIDO to book a room over the phone, enter the dates of your trip to search availability online, or click through to the hotel's website to complete a reservation with them directly.

Cancellation policies are determined by each hotel individually. In most cases, you can cancel a hotel room within 24 hours of check-in without a penalty, but a $25.00 fee will sometimes apply. Many hotels also charge a fee equal to a one-night stay if you cancel your room less than 24 hours before check-in. If you need to cancel your hotel room, please click through the cancellation link in your confirmation email, enter your Confirmation Number and email address at the top of this page, or contact our customer service team at 877-411-FIDO. We would be happy to assist you.

No. BringFido.com doesn't charge service fees on reservations or require you to pay a fee to research pet friendly hotels on our site. In most cases, we receive a small commission from the hotel when you book your room on www.bringfido.com. Please support our site (and keep it free!) by booking your room on BringFido.com and letting our hotel partners know you found them on our site. Thanks!

Unlike other travel sites, BringFido stands by the accuracy of our pet policies by offering our customers a Pet Fee Guarantee. When booking a room on BringFido, you can trust that the pet fee information contained in your reservation confirmation is accurate. If you are asked to pay a higher fee upon arrival at your hotel, simply contact our team of pet travel experts, who will work on your behalf to resolve any discrepancies directly with the hotel staff. If you do incur a pet fee higher than the amount quoted on your reservation confirmation, BringFido will reimburse you for the increased fee amount up to USD $250.00. Some limitations may apply. See our Terms & Conditions for more details.

To submit a review of a pet friendly (or not-so-friendly) hotel, restaurant, or attraction you visited recently, simply search for the business you'd like to review at the top of our homepage. After you've located their listing, just click on the 'Submit a Review' link and fill out the form that's displayed. Thanks for taking the time to let fellow travelers with dogs know about your experience!

BringFido.com posts all users reviews, good or bad. If you feel that a customer submitted an unfair review of your business, we recommend posting a rebuttal to the customer's review on your page explaining your side of the story. If you feel the reviewer has crossed the line, please email [email protected]. Posts that use profanity or are otherwise inappropriate will be considered for removal on a case-by-case basis.

To ask a question or start a new post in the dog forums, click on the topic your post is most relevant to, and then click on the "Post a New Topic" link at the bottom of the page.

To reply to a post in the dog forum, click on the "Post a Reply" link at the bottom of the page the post appears on.

To post a photo of your dog on BringFido.com, please click here and browse for the photo on your computer. You will also be required to enter a title, description, and location for the photo on the form.

Gift codes can be entered in the "payment section" when making a reservation online at www.bringfido.com. Gift codes are not valid for telephone reservations.

Most of Bring Fido's freebie items are sent within 1-2 weeks after you complete the reservation (i.e. check out of the hotel). If it seems to be taking too long and you're afraid something might be wrong, please email [email protected] with your name, confirmation number, mailing address, and the item you requested. If you requested a freebie item from one of our sponsors, please contact them directly.

All winners are notified via email or telephone at the conclusion of each contest, or at the end of the month for our monthly drawings. The end date of all contests is posted on the "contest rules" page. If the end date has passed and you'd like a list of the winner(s), please send an email with the title of the contest to [email protected] Good luck!

Yes! BringFido.com sponsors hundreds of pet charities every year. If you are involved with a non-profit pet charity or event, please check out www.bringfido.com/affiliate/petcharity for more information.