The Giacomo, Ascend Hotel Collection
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Description
Amenities
- Pet Friendly
- Gym / Fitness Center
- Internet Available
- Free WiFi
- Business Center
- Meeting Rooms
- Air Conditioning
- Heating
- Television
- Free Breakfast
- Free Parking
- Wheelchair Accessible
- Dry Cleaning
- Elevator
- Non-Smoking Property
- Smoking Rooms Available
Reviews
- TracyDec 2, 2023Very nice!
Great staff and very nice place. Also a great and uncrowded time to visit the Niagara State Park. It was a wonderful stay. Very dog friendly and good breakfast the next morning! We will be back!
- RamonaSep 29, 2023Very nice stay
Rooms are wonderful and include decadent fluffy robes! Cocktail lounge and observation suite made this stay even better. Staff is great. Agree with another review about the luggage issue, but you can park next to the building, unload and then move your car to the free parking across the street. The location cannot be beat and the view from out 6th floor room was nice—we could see the nightly fireworks. A fantastic place to stay with your dog! Coconut loved her stay as well.
- MichelleJul 24, 2023Needs more help
My 2 pups and I were welcomed warmly by the front desk staff; however, the hotel lacks staff to help with carts and baggage handling. I am the only human in my group and so greatly appreciate when there is staff to help move bags from the car to the hotel room. This hotel has 2 sets of double doors making the luggage cart tricky and I had to park across the street. The only person who offered to help was a young teenage girl with her family who were also guests. For the cost of the room, this is surprising. The room was clean and close to the sites. So it depends if this is important to you.
- BEVERLYMay 4, 2022Staff could not have been any nicer!!!
The staff was great, the location was walking distance to everything, and the hotel was super clean.
- CherieMar 30, 2022Amazing hotel!
We loved everything about this hotel. Starting with the easy late check in, the nice personalized welcome letter, room service breakfast because the restaurant wasn't open to the accommodation of a late check out the staff was friendly and helpful. Fozzie was able to visit the Skyview lounge with us. The rooms are amazing, large, comfortable and green to boot. I would recommend this hotel to anyone.
- DeniseNov 11, 2021Old but elegant
Very nice! Clean comfy and quiet.
- CindyJun 18, 2021Great Experience
We were very pleased with the accommodations, location and pet-friendly atmosphere. We would highly recommend!
- MaryJun 2, 2021Great Stay
The staff here went over and above great customer service. They were kind, helped where I made a mistake. Sam, my cat, loved the deep windows in the room.
- AmberMay 24, 2021Dog Friendly & Comfortable!!
The hotel is beautiful and clean. Rooms are comfortable and spacious. Couldn't beat the breakfast and the service! Hotel Staff are very helpful and friendly.
- AmyApr 13, 2021Great hotel!
The staff, the location, the hotel itself were all wonderful! We only stayed one night and I wish we could have stayed longer.
- ChristineOct 28, 2020Dog friendly choice with comfortable bed
The hotel is great for dog owners. I even saw a pit bull come in. There is a grassy area on the side of the hotel as well as a pizza place. The room was spacious enough and the beds were great. The bathroom was huge. Parking was right across the sleep and the breakfast could not be beat. The only reason I gave 4, not 5, bones is the location.
- LeeMar 30, 20205 minutes from International border.
This was a great spot close to the border. The staff are very helpful. The rooms are older but clean and comfortable.
- KateMore than a year agoCertainly pet friendly
I chose to stay here because of it being listed on this app. This place was fantastic. The green space for your pet is adjacent to the building, not very big but super close and plenty of room to walk.
There is a small additional pet fee, $30 I think but for the service and location to all attractions it’s well worth the rate. I’d stay here again for sure.
Location
Traveler Photos
We dug up 4 pictures of dogs at The Giacomo, Ascend Hotel Collection.
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Health & Safety
Safe Stay: The Giacomo, Ascend Hotel Collection has enhanced cleaning and safety measures in place, and follows the Commitment to Clean (Choice) cleanliness and sanitization policy. Hand sanitizer is provided to guests, and rooms are disinfected between each stay. Social distancing measures are in place, and cashless payment is available. Hotel staff are required to wear masks. This property does not require health documentation at check-in.