Sonesta ES Suites San Diego Rancho Bernardo
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{{/bringfidoRate}}{{#bringfidoRate}} Book on BringFido to get a low rate on a pet friendly room. There is no booking fee and reservations are always backed by our . {{/bringfidoRate}} {{^bringfidoRate}} Please visit our partner to book this dog-friendly hotel. Don’t forget to include your pet on the reservation form when booking! {{/bringfidoRate}}
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Description
Amenities
- Pet Friendly
- Swimming Pool
- Gym / Fitness Center
- Free WiFi
- Business Center
- Air Conditioning
- Heating
- Television
- Free Breakfast
- Parking Available
- Wheelchair Accessible
- Laundry Room
- Dry Cleaning
- Elevator
- Non-Smoking Property
- Outdoor Grills
- Picnic Tables
- Fire Pits
- Beach Chairs / Towels
Reviews
Visitors generally praise the Sonesta ES Suites San Diego Rancho Bernardo for its pet-friendly amenities, spacious rooms, and convenient location, though some note it is a bit far from downtown San Diego. They also appreciate the hotel's efforts to accommodate pets, such as providing treats and dog-friendly outdoor areas, though a few had concerns about the hotel's handling of pet-related issues.
AI-generated from the text of reviews
- LeticiaSep 30, 2023Bad Experience
I would like to share my thoughts about my experience at Sonesta Hotel Rancho Bernardo. While there are very few positive aspects, I have encountered several concerns that I felt important to share.
Positive points: The grass area surrounding the property was nice. Of course, the building was built long time ago not thinking in a pet friendly place with some areas that have plants that are not good and dangerous for pets. Initially, the hotel did not offer treats for dogs, and the cat treats seemed to be quite old. However, they did respond positively to my request to provide treats, which was appreciated.
Areas of Concern: Unfortunately, I must mention that they use scented aromatherapy in the lobby, which is toxic for dogs and cats. Despite raising this concern and requesting that they discontinue its use due to its harmful effects on pets, my requests were ignored. The cleaning chemicals used in the rooms are not pet friendly, which is a significant drawback considering the focus on accommodating pets.
I found it disappointing that the manager expressed annoyance if my dog barked while crossing the lobby to go outside. This kind of behavior is natural for dogs, and it was not disruptive to others. The lack of understanding in this aspect was disheartening. There is only one pet station available, with a limited supply of waste bags. Unfortunately, there is no designated area for pets, which could enhance the experience for both guests and their companions.
While they do charge a significant amount for accommodating pets, the value in return is lacking. They have a "paws program," but it's not offered unless requested, even though they charge for it. This approach feels opportunistic. The location of the pet station is inconveniently far from certain areas of the hotel. Crossing the parking lot to get there can be challenging, especially on hot days when the ground can be scorching for dogs' paws.
My dog is friendly and loves to interact with humans. While this contributed positively to their reputation, I found that the managers did not appreciate this aspect. Their behavior towards us was disappointing, and it made me question the sincerity of their "pet-friendly" claim.
It was so sad finding a dead rabbit on the property and they left it for a day or two until I told them. l was not sure why it was there. I was concerned it was an animal attack it or even poison. The thing is that they didn’t even check their property regularly for pets safety and even in this case for kids. And this can make a kid or pet sick if they approach it or touch it.
In conclusion, the concerns I've highlighted are significant and impact the overall experience. The hotel's approach to accommodating pets seems to be driven by financial motives rather than genuine care. As pet owners, we expect a certain level of understanding and preparation, especially when there are costs involved. So I don’t recommend a place that value money over pet’s health and well-being. And management is not pet friendly at all. They don’t care about pets, only to charge a high fee. In conclusion and from my own experience for pet lovers, I don’t recommend it at all.
- JeannetteMar 28, 2023Convenient
Close to Interstate 8.
- LoriFeb 28, 2023Great Location
Very dog friendly, and plenty of grassy areas for the dogs. I enjoyed the ability to walk around the industrial area and felt safe since I was by myself. I will definitely stay here again & next time a little longer to enjoy all of the hiking trails in the area.
- DianeSep 19, 2022Great pet friendly hotel
Room was very clean and large with a full kitchenette. Lots of grassy area around the hotel. Great breakfast in the morning. Both my pup and myself enjoyed our stay very much! Nothing but good things to say about it.
- MargaretSep 12, 2022Not close to San Diego
Located 30 mins from San Diego main attractions. Also $75 dog fee was pricey for a 2 nite stay.
- CindyJul 26, 2021Easy check-in & convenient location
There were dog and cat treats in the lobby and the outdoor pet relief area was well maintained with nice grass. It was convenient having a full fridge in our room for their refrigerated food. Room itself was a bit noisy as our windows were right by the basketball court, but otherwise it was a nice stay and super easy being able to bring our dogs.
- VickiJul 26, 2021Huge suite, quiet
We stayed here for two nights while we were packing and moving from San Diego to Texas, as we needed to keep our cats somewhere safe while we had movers coming and going from our house. This place was perfect. The price was more than I wanted to spend, but once I saw the size of the suite, the price made sense. Management allowed us to park our SUV with U-Haul attached in their parking lot, which put our minds at ease that our trailer of belongings wouldn't be stolen. Room was clean and quiet (even in a ground floor room). We would stay here again.
- DanielJul 21, 2021Very nice suites and peaceful location
We were very happy with everything. The suite was very roomy and the kitchen quite complete for a short stay. We will return!
- RhondaJun 7, 2021Nice stay!
Nice room. They have treats for your dog at the front and a nice grassy area for your pet. Would stay again!
- KhadijahApr 22, 2021Great location! AWESOME service
Had a very pleasant stay. We will be returning.
- EmilyOct 12, 2020Overall Wonderful Stay
Hotel was clean and seemed to be fairly new. Breakfast in a bag was substantial. Location was near many restaurants and shops but tucked away. About 30 minutes from downtown San Diego but an easy drive down the interstate.
- ChrissySep 26, 2020Great Room.
We loved our stay here. The room was spacious (One bedroom/King Suite), the kitchen was great. The outdoor space for the dogs was great, there was lots of parking. Our only complaint is every 24 hours our keys would stop working and would de-magnetize. Got locked out quite a few times.
- LindaNov 29, 2019Great stay with our pup
We were welcomed warmly and given a nice room with plenty of space. There are grassy areas for pet relief and a dog park about 20 minutes away. The best part is you can leave your dog in the room while you grab a bite to eat, or go for a swim.
- SonyaSep 30, 2019Perfect place
We truly enjoyed our stay, we were warmly welcomed and given our choice of rooms that would be easiest for our dog. We would definitely stay here again!
Joel on Jan. 3, 2023 Pat on Nov. 25, 2022 Kerry on Nov. 2, 2022 Laura on Oct. 31, 2022 Carol on Apr. 13, 2021
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