Charlevoix Inn & Suites SureStay Collection by Best Western
Booking Options
Please visit our partner to book this dog-friendly hotel. Don’t forget to include your pet on the reservation form when booking!
After your stay, please submit a review!
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{{/bringfidoRate}}{{#bringfidoRate}} Book on BringFido to get a low rate on a pet friendly room. There is no booking fee and reservations are always backed by our . {{/bringfidoRate}} {{^bringfidoRate}} Please visit our partner to book this dog-friendly hotel. Don’t forget to include your pet on the reservation form when booking! {{/bringfidoRate}}
After your stay, please submit a review!
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Available Rooms
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Description
Amenities
- Pet Friendly
- Indoor Pool
- Swimming Pool
- Hot Tub
- Free WiFi
- Business Center
- Meeting Rooms
- Air Conditioning
- Heating
- Television
- Free Breakfast
- Free Parking
- Wheelchair Accessible
- Laundry Room
- Elevator
- Non-Smoking Property
- Smoking Rooms Available
- Outdoor Grills
- Picnic Tables
- Lawn / Garden
- Bicycles
Reviews
Visitors generally had a positive experience at the Charlevoix Inn & Suites SureStay Collection by Best Western, with many praising the friendly staff, clean rooms, and pet-friendly amenities. Some customers, however, reported issues with check-in, room cleanliness, and the hotel's ongoing renovations.
AI-generated from the text of reviews
- ChristyAug 26, 2023Dirty room
At check-in they didn’t show my reservation, so I had to show my email from BringFido. Then they sent us to a filthy room that had not been cleaned.
- JoySep 29, 2022Disappointing
After checking in, we were told they didn't know we had a dog and she didn't know if she had a room for us. Not the way we hoped to start our vacation. The clerk was very negative about "third party" reservations and made a lot of comments about how we better call all of our hotels, otherwise, we probably won't have any place to stay. We contacted BringFido and every other reservation was perfect!
- PamelaApr 10, 2022Clean and nice
Comfortable amenities and courteous staff.
- JenniferJul 13, 2021Convenient location but average hotel
When arriving at the hotel, the staff did not know that I had a dog with me even though I received an email from BringFido a week or two earlier saying it was confirmed. Luckily, it wasn't an issue and we were given a room. The hotel is currently going through a renovation so you can see carpet being changed and a sign apologizing for any mess. It wasn't an issue for us as the renovations are needed. The room was basic but everything we needed for one night. The outdoor area was nice for night time potty breaks but not as nice as the pictures on the website show. Breakfast was disappointing with plastic wrapped sandwiches, muffins and yogurt. We chose this place since it was close to the Beaver Island Ferry Terminal and it met our needs as places were limited during the 4th of July holiday weekend for pet-friendly stays.
- KellyJun 27, 2021Small room, but just what we were looking for!
I was traveling with my husband, our toddler, and our Australian Shepherd, so we were excited to find a hotel that could accommodate us. We got a room with one queen bed at the last minute, and it was just right for our needs. The pet friendly rooms are located on the 1st floor, which made for easy access to the spacious courtyard where we took our Aussie to use the bathroom. The hotel provided poop bags at the door, and the garbage was conveniently located. The room had everything we needed, but was pretty small. The continental breakfast was a little lacking (just muffins, yogurt, and juice), but overall it was a good stay, and we’d be happy to stay there again if we were stopping through Charlevoix.
- TongiApr 9, 2021Very nice
The front staff was so nice and very helpful when there was some trouble checking out. Room nice and clean.enjoyed the pool which was open and jacuzzi. There was a big back area for us to walk the dogs. Overall great experience
- AsiaApr 4, 2021Not as pictured
The hotel room was small. They were renovating and painting. We paint was in the walls and floor of our room. Smelled of wet paint and weed. Downgraded us to a smaller room even though I booked a suite with a queen bed. Staff did not wear masks and were not very friendly.
- StephenSep 15, 2020GREAT STAFF AND GOOD ACCOMODATIONS.
Everything was great.
- MichaelOct 21, 2019Wonderful Stay!
My husband and I and our dog, Clancy, enjoyed our stay here. The room was a little small but it was a very clean room and the hotel staff is very friendly and helpful. They even have treats for the dog. Thank you!!
- MichaelOct 21, 2019Perfect everything!
We will definitely stay here again and recommend to others who travel with their animal family members.
- PeterMay 27, 2019Great place to stay
Allows big dogs and no pet limit
- JillMore than a year agoVery Pet Friendly Hotel
We stayed at this hotel because of its pet policy and we were not disappointed. The hotel was clean, in a good location and very pet friendly. Just be aware many of the restaurants with outdoor areas in Charlavoix are not pet friendly, it was a struggle to find a place that would allow our dog to sit with us at outdoor seating.
Kristy on Oct. 18, 2021
Location
Traveler Photos
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