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    Candlewood Suites Richmond-West an IHG Hotel

    Candlewood Suites Richmond-West an IHG Hotel welcomes two pets up to 60 lbs for an additional fee of $35 per pet for stays of up to six nights, and $50 per pet for stays of seven nights or more. Larger pets may be permitted with prior hotel approval. Both dogs and cats are allowed. Well-behaved pets may be left unattended in rooms, but a cell phone number must be left at the front desk. Housekeeping will enter rooms with crated pets. There is a grassy area with a waste station for pet relief at the back of the property. For same day arrivals, please call 877‑411‑3436 to confirm availability of a pet-friendly room.
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    Description

    Conveniently located at the intersection of I 64, 295, and West Broad Street, Candlewood Suites Richmond-West an IHG Hotel is just miles from Innsbrook Corporate Center, downtown Richmond and the new Short Pump Town Center. At Candlewood Suites Richmond-West an IHG Hotel, we put the amenities where they really count, in your room. Come stay with us on business or to enjoy the many fun and historic activities Richmond has to offer such as Richmond International Raceway, Kings Dominion, the Museum of the Confederacy, Canal Walk and many others. Our award winning staff is and will be dedicated to provide you with the perfect, home like atmosphere you deserve while on the road. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty.

    Amenities

    • Pet Friendly
    • Gym / Fitness Center
    • Free WiFi
    • Business Center
    • Air Conditioning
    • Heating
    • Television
    • Restaurant
    • Free Parking
    • Wheelchair Accessible
    • Laundry Room
    • Dry Cleaning
    • Elevator
    • Non-Smoking Property
    • Smoking Rooms Available
    • Outdoor Grills
    • Picnic Tables

    Reviews

    BringFido Guest Rating
    TripAdvisor Traveler Rating

    Candlewood Suites Richmond-West an IHG Hotel has received a rating of 4.8 out of 5 bones by 4 canine critics on BringFido and 4.5 out of 5 by 199 guests on TripAdvisor.

    • Leon David
      Dec 4, 2023
      Good stay

      Clean, comfortable and reasonable price. Our dog was happy there.

    • Renata
      Jul 19, 2021
      Great location, large room

      It was clean with lots of amenities. Deducted one star because the room stank of strong disinfectant.

    • Sharon c
      Aug 2, 2020
      Great room & location!

      This hotel was in a perfect area relative to our trip to Richmond, and convenient to tons of shopping/ food. The room was an extended stay room and very nice w/ even a full size fridge. The room was clean & addressing the elephant in the room.. yes, the hotel was making efforts to keep guests safe relative to covid19. The guests we encountered, only about 50% making effort but you learn to deal 🙄😷.
      The staff was great & very helpful. We did use the gym which was stocked w/ sanitizing supplies, & the washers/ dryers were right next to it. Except for one adjacent neighbor, the door slammer, it was peaceful. (There's always one in the bunch lol)
      But the most important thing was of course the pet friendly status! There was NO evidence of previous pet guests either in the room or throughout the halls we used. Awesome.
      Thank you Candlewood!
      And Sailor gave it 5 meows🐾🐾🐾🐾🐾

    • Rick
      More than a year ago
      great hotel

      Great hotel and wonderful staff

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    Health & Safety

    Safe Stay: Candlewood Suites Richmond-West an IHG Hotel has enhanced cleaning and safety measures in place, and follows the Clean Promise (IHG) cleanliness and sanitization policy. Masks and hand sanitizer are provided to guests, and rooms are disinfected between each stay. Social distancing measures are in place, as well as physical barriers between staff and guests. Contactless check-in and check-out are available. Hotel staff are required to wear masks.

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    Book with Confidence

    • This hotel’s pet policy has been confirmed by our editors and your reservations will be backed by our no-hassle .
    • Our Canine Concierge will make sure you’re assigned to a pet friendly room, so there won’t be any unpleasant surprises at check-in.
    • And you’re getting a great low rate too! We never charge a booking fee on top of the special negotiated nightly rate.
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    Candlewood Suites Richmond-West an IHG Hotel