Bay Paws Pet Resort
Or call (727) 498-8727 or email info@baypaws.com for more information.
Reviews
Visitors report mixed experiences at Bay Paws Pet Resort, with some praising the facility and staff, while others describe poor care that resulted in a dog's severe injuries. They advise caution when considering this business for pet boarding or daycare.
AI-generated from the text of reviews
- Aug 2, 2024do not bring your dogs here!
I’m a previous employee of this location and the employees that are hired are not trained properly! For the expensive price your paying for your companion to be well taken care of, your being taken ADVANTAGE of instead and so is their health! Please do not bring your dogs here!
- AiryannaMay 1, 2024Great Location!
I brought my weenie Willow in to get her very first bath and Jaime was amazing! She was able to work with her one on one to really give her the attention she needs. They gave me a tour of the facility while I was there and it was beautiful! Large inside and outside yards with 24/7 camera access!!! 100% recommend
- JoanneMar 25, 2023Best Daycare experience
Bay Paws has been an awesome experience for my dog Benny. I love that they have snack time/nap time and I enjoy checking in and watching him on the camera. He races to the door to get in when I take him. The entire staff has been extremely accomodating and wonderful. I have the unlimited monthly package so he can play while I am working. He loves it. I highly recommend for daycare.
- BriannaJul 17, 2021Two Paws Up
Happy to have discovered
- AnnmarieJul 13, 2021Not Recommended.
In mid May when we got our dog back from boarding at Bay Paw Pet Resort she was severely injured. We knew right away something wasn’t right, her breathing was staggering, her neck was inflamed with A LOT of air underneath. I took some video in the parking lot and headed straight for our vet. Our vet immediately told us to go to Blue Pearl because she needed oxygen ASAP. We did.
At Blue Pearl we found out she's at 87% oxygen and a torn trachea. Two days of oxygen therapy and observation she came out on the other side. She has slowly recovered but the boarding facility is claiming it didn't happen in their care. They failed to get her help; which states they would if she needed it in the contract you sign. I truly believe based on what the vets had told us if we didn’t pick her up in the morning and rush her to the vet immediately she would not be with us anymore.
I have all the vet documentation, video, and even a pre-boarding vet exam in the documentation that we gave her to them in perfect health. Originally it seemed they were willing to work with me. The owner said video was supposed to be provided the weekend of her stay. Ownership came up with excuse after excuse to NOT give me the video they had.
We did everything possible for Bay Paws Pet Resort to make this right on their own terms, over a month to correct the damages done and take responsibility but they refuse, even deny any fault that this happened on their property. I’ve went to them personally first, then legally, and only after demand letters and working directly with their insurance, was able to settle the correct amount to pay for thousands in vet bills. I wasn't asking for anything more; just the vet bills.
On top of everything, I wasn't impressed with her stay. Her blankets and bed came back to us covered in feces and urine. Front Desk said they didn't have time to clean them before our arrival. This means to me she was laying in the middle of the floor all weekend for a reason; on top of being injured.
I struggle to post this; I don't leave bad reviews but the community needs to know my experience. Make your own opinion and own decisions while doing business with them. I regret taking my dog here after my worst fears came to life. Save yourself the heartache and torment.
Traveler Photos
We dug up 4 pictures of dogs at Bay Paws Pet Resort.
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