Cafe Borrone

Or call (650) 327-0830 for more information.

• Amanda
  May 23, 2021
  Worth the wait

  I have been going to Borrone’s for years. It is a great location (with a great bookstore next store - Kepler’s). It’s not a cheap place, but no place is in this area. The staff works hard (and with patience - some really entitled customers) and the food is great. Lots of outdoor seating and easy place to bring your dog. Saturdays and Sundays are packed, so expect to wait for a while.

• K
  Nov 13, 2019
  Calling Cafe Borrone a pet friendly place is a joke

  I've been going to this place over 26 years. Sadly the quality of service, food and most importantly management just has gone so poorly. Other than the outdoor ambiance the menu is way overpriced and not worth what they are asking. The owner's daughter who is now in charge is rude and doesn't like to hear any feedback. Twice, I tried to talk to her to simply provide her feedback and she rudely turned her back and left saying I'm busy. I caught their kitchen staff a good few times leaving bathrooms not flushing their own towelettes let alone washing their hands. I stopped eating food since I didn't trust how clean the food is. They made their money and could care less on how to improve themselves and hire the right managers. One of their managers rather than protecting me, bullied me and my dogs over and over again since she just couldn't handle the situation ensuring other customers who actually were bothering and even made racist remarks to me to leave me alone since I was only one person. She took the side of aggressive bullying customers she couldn't handle. Twice this happened to me and while she acknowledged that she miss-handled the situation she continued doing the same treatment with me while I was only minding my own business and others were bothering me and my dogs including a staff who just shouldn't be there other than serving coffee. They should be ashamed of themselves how they treat customers like me coming over 25 years making them the money they got they now treat so badly. I've spent an avarage of $4 to $10 at a minimum of 5 days a week since 25 years ago at their restaurant. They called the police on me just because my dogs barked a few times when other dogs were passing by while there were other dogs at the restaurant barking as well. The incompetent managers were the ones bulling and bothering me and my little dogs again since once again they couldn't handle the situation with the aggressive bullying customers and took on me one person they could bully. Absolutely no integrity. They have lost business throughout the years and they will continue to do so as this kind of poor management style won't last for too long.

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