Lake Kivu Serena Hotel
Lake Kivu Serena Hotel does not allow dogs. Please choose a different pet friendly hotel in Gisenyi for your trip.
Verified 6 days ago
Room Types
- Superior Room, Pool ViewSuperior Room, Pool View
- 1 queen bed
- Up to 2 people
- No pets allowed
Room details
1 Queen Bed OR 2 Twin Beds
248-sq-foot room with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - 24-hour room service and free bottled water
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and a hair dryer
Practical - Safe and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking And Non-SmokingRoom Amenities
- Towels provided
- Premium TV channels
- Bedsheets provided
- Television
- Smoking and Non-Smoking
- Wireless internet access
- Satellite TV service
- Bathrobes
- Bathtub or shower
- Hair dryer
- Daily housekeeping
- Air conditioning
- TV size: 32
- Free WiFi
- In-room safe
- Phone
- Room service (24 hours)
- LCD TV
- Flat-panel TV
- Free bottled water
- No rollaway/extra beds
- Free cribs/infant beds
- Superior Room, Pool ViewSuperior Room, Pool View
- 2 twin beds
- Up to 2 people
- No pets allowed
Room details
1 Queen Bed OR 2 Twin Beds
248-sq-foot room with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - 24-hour room service and free bottled water
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and a hair dryer
Practical - Safe and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking And Non-SmokingRoom Amenities
- Towels provided
- Premium TV channels
- Bedsheets provided
- Television
- Smoking and Non-Smoking
- Wireless internet access
- Satellite TV service
- Bathrobes
- Bathtub or shower
- Hair dryer
- Daily housekeeping
- Air conditioning
- TV size: 32
- Free WiFi
- In-room safe
- Phone
- Room service (24 hours)
- LCD TV
- Flat-panel TV
- Free bottled water
- No rollaway/extra beds
- Free cribs/infant beds
- Junior Suite, 1 King Bed, Lake ViewJunior Suite, 1 King Bed, Lake View
- 1 king bed
- Up to 2 people
- No pets allowed
Room details
1 King Bed
427.0-sq-foot room, balcony with lake views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and a hair dryer
Practical - Safe and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking And Non-SmokingRoom Amenities
- Towels provided
- Premium TV channels
- Bedsheets provided
- Television
- Smoking and Non-Smoking
- Wireless internet access
- Satellite TV service
- Bathrobes
- Minibar
- Bathtub or shower
- Coffee/tea maker
- Hair dryer
- Daily housekeeping
- Air conditioning
- TV size: 32
- Free WiFi
- In-room safe
- Phone
- Room service (24 hours)
- LCD TV
- Flat-panel TV
- Free bottled water
- No rollaway/extra beds
- Free cribs/infant beds
- Balcony
- Family Room, 2 Queen Beds, Non Smoking, Pool ViewFamily Room, 2 Queen Beds, Non Smoking, Pool View
- 2 queen beds
- Up to 4 people
- No pets allowed
Room details
2 Queen Beds
269-sq-foot room with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and a hair dryer
Practical - Safe and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-SmokingRoom Amenities
- Towels provided
- Premium TV channels
- Bedsheets provided
- Non-Smoking
- Television
- Wireless internet access
- Satellite TV service
- Bathrobes
- Bathtub or shower
- Coffee/tea maker
- Wheelchair accessible
- Hair dryer
- Daily housekeeping
- Air conditioning
- TV size: 32
- Free WiFi
- In-room safe
- Phone
- Room service (24 hours)
- LCD TV
- Flat-panel TV
- Free bottled water
- No rollaway/extra beds
- Free cribs/infant beds
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Description
Lake Kivu Serena Hotel in Gisenyi is on the beach and minutes from Gisenyi Beach, and close to Rwanda Tourism University College. This 4-star hotel is within the vicinity of Kigali Independent University and Parc National des Virunga. Make yourself at home in one of the 30 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include phones and safes, and you can also request cribs/infant beds (complimentary). Take advantage of recreation opportunities including a 24-hour health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare. Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a fee (available on request), and free self parking is available onsite.
Amenities
- Swimming Pool
- Gym / Fitness Center
- Free WiFi
- Business Center
- Meeting Rooms
- Family Rooms
- Babysitting Available
- Air Conditioning
- Restaurant
- Room Service
- Spa Services
- Airport Shuttle
- Free Parking
- Wheelchair Accessible
- Laundry Room
- Smoking Rooms Available
- Lawn / Garden
- Patio / Balcony
- Bicycles
- Waterfront
Questions & Answers
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Traveler Photos
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FAQs
What is the Lake Kivu Serena Hotel pet policy?
Lake Kivu Serena Hotel does not allow dogs. Please choose a different pet friendly hotel in Gisenyi for your trip.
How much is the Lake Kivu Serena Hotel pet fee?
Sorry, Lake Kivu Serena Hotel does not allow pets. Click here for a list of pet-friendly properties in {self.city.name}.
Are big dogs allowed at Lake Kivu Serena Hotel?
Sorry, Lake Kivu Serena Hotel does not allow pets. Click here for a list of pet-friendly properties in Gisenyi that welcome big dogs.
Are multiple pets allowed at Lake Kivu Serena Hotel?
Sorry, Lake Kivu Serena Hotel does not allow pets. Click here for a list of pet-friendly properties in Gisenyi that welcome two or more pets.
Does Lake Kivu Serena Hotel allow cats?
No, Lake Kivu Serena Hotel doesn’t allow cats. If you’re traveling with a feline friend, try using our “Cats Allowed” filter to see all of the hotels in Gisenyi that allow cats.
What are the check-in and check-out times at Lake Kivu Serena Hotel?
Check-in at Lake Kivu Serena Hotel is 3pm – midnight. Check-out is before noon. If you’d like to request an early or late check-in or check-out, you can make a special request when you book. Note that special requests cannot be guaranteed. Early or late check-in or check-out is only based on availability and at the discretion of the property.
Is free parking available at Lake Kivu Serena Hotel?
Yes! Lake Kivu Serena Hotel provides free parking for guests.
Does Lake Kivu Serena Hotel have a pool or hot tub?
Lake Kivu Serena Hotel doesn’t have a hot tub, but there is a swimming pool for guests to enjoy.
Does Lake Kivu Serena Hotel offer a free breakfast?
No. Breakfast isn’t served at Lake Kivu Serena Hotel, but we do have some information on dog-friendly restaurants in Gisenyi.
