Candlewood Suites Greenville an IHG Hotel
Booking Options
Please visit our partner to book this dog-friendly hotel. Don’t forget to include your pet on the reservation form when booking!
After your stay, please submit a review!
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{{/bringfidoRate}}{{#bringfidoRate}} Book on BringFido to get a low rate on a pet friendly room. There is no booking fee and reservations are always backed by our . {{/bringfidoRate}} {{^bringfidoRate}} Please visit our partner to book this dog-friendly hotel. Don’t forget to include your pet on the reservation form when booking! {{/bringfidoRate}}
After your stay, please submit a review!
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Available Rooms
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Description
Amenities
- Pet Friendly
- Swimming Pool
- Gym / Fitness Center
- Free WiFi
- Business Center
- Family Rooms
- Air Conditioning
- Heating
- Television
- Restaurant
- Free Parking
- Wheelchair Accessible
- Laundry Room
- Dry Cleaning
- Elevator
- Non-Smoking Property
- Outdoor Grills
Reviews
Visitors generally find the Candlewood Suites Greenville an IHG Hotel to be a pet-friendly accommodation, with spacious rooms and a convenient location. Some guests note the need for room updates, while others highlight the kindness of fellow guests and the hotel's amenities.
AI-generated from the text of reviews
- MihaelaNov 20, 2022Unwelcoming staff, dirty outdated rooms
From the 1st day to my departure the stay at Candlewood was unpleasant. My check in took over an hour as the front desk gird had no idea what she was doing and although she could see my reservation on her computer screen she could not figure out how to do the check-in. Then she was not able to to do the hold change for my dog stay and she kept charging on my card. Her explanation was that it is my fault for reserving through a 3rd party and she kept repeating that to the point I felt offended and unwelcome.
I asked a room closer to the elevator, she gave me pretty much one of the last rooms at the end of the corridor with an un working TV, un working bad lamp, refrigerator that was squeaking at night, and overall a very dirty room which I cleaned myself. When asked for another room, she rudely said that is the room for the type of reservation I made and she has no other room for me
I had a week long stay and from all the front desk people that change shifts very few would welcome you with a hello or even acknowledge your entrance in the hotel. Hallways an elevator floors were dirty and not attended. The garbage in the front of the entrance of the hotel was only picked up when overflowing. The dog station was overflowing from the 1st day I arrived, no bags, and has never been addressed for my whole stay.
My checking became a nightmare as the same girl that did the check in, had no idea how to check me out. While carrying my things to the car has never acknowledged my presence and when I reached her to give my keys and check out she had already did the charge on my card .She hand me the receipts and said I’m all set. When I look over the receipt I noticed that was I was charged a large amount over $200 on my card which did not show on the receipt.
After a nonsense explanation which she made no sense, she sent me the Expedia number to call. While I was sitting on the couch in the lobby and calling Expedia, she shouted from the reception to hand her back my receipt which she initially gave me, had my name and room number on it and my stay information. She threatened me that she’ll call the police if I don’t give her back my receipt and she was offending me at the point.
I asked for manager and said there’s none available. I went out to continue my call to Expedia and left with bitter taste of a such a awful experience. I’d never recommend this hotel.
- SherinNov 11, 2022Large room perfect for larger dogs
We needed somewhere to stay for one night and loved how large the room was, like a one bedroom apartment. Lots of room and full kitchen which is nice since our dogs food has to be refrigerated. It was clean but older hotel. Would stay again.
- DebbieJul 10, 2022Great location
We loved the hotel.
- GailMay 15, 2022Guests
What made the experience a good one was the kindness of other guests to our pet.
- GailNov 7, 2021Great place for all of us!
Great place for all of us
- BrianJul 5, 2021Great overnight stay
We arrived at this Candlewood Suites quite late in the night but Amber at the front desk was so kind to let us hold a room as we drove in late. The room is spacious like most Candlewood Suites, and there are plenty of amenities available if you need it. There is a lot of grass for dogs to use outside and this area of Greenville has a ton of shops and restaurants.
- MarionOct 24, 2020Easy for pet owners, needs some updates
Easy, friendly check-in process and very reasonable pet fee. Rooms could use some updates and our room was small (Queen studio), but good for one night. Location near many convenient stores and restaurants.
Aaron on Oct. 7, 2022 Morgan on Jul. 4, 2022 Rhonda on Oct. 20, 2021 Mary on Mar. 17, 2021 Reginald on Apr. 4, 2020 Heather on Nov. 22, 2019
Location
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