Hyatt Place New York/Yonkers
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Description
Amenities
- Pet Friendly
- Swimming Pool
- Gym / Fitness Center
- Free WiFi
- Business Center
- Meeting Rooms
- Family Rooms
- Air Conditioning
- Heating
- Television
- Restaurant
- Free Breakfast
- Free Parking
- Wheelchair Accessible
- Laundry Room
- Dry Cleaning
- Elevator
- Non-Smoking Property
Reviews
- MelissaJul 28, 2022Hope pups like the elevator
Overall our stay was nice for the night that we were there with our pups; only, the “dog level” must be on the 7th floor…and you have to use your room card to utilize the elevators, which can be a little bit of a challenge when traveling with pets. The staff were friendly and helpful. The breakfast setting was pleasant and there was a decent array of items to choose from. The hotel was comfortable and tidy enough, with plenty of shopping, as well as dining, options all within walking distance (the pups enjoyed walking and sniffing there way around as well). Parking spaces were ample, though not exclusive to the hotel. Lastly, our room was comfortable overall, though there were some stains on the sofa cushions that we (and the pups) noticed, that were a little unsightly…but again, I suppose this level is for people traveling with pets…so, perhaps to be expected. Again, we enjoyed our stay and thank the staff for being friendly and helpful!
- DarrinSep 24, 2021Good location
Had an incident where at 4:30am there was a knock on the door when answered the person on the other side said they need to check the room my response was I don't know you and was not going to open the door unless the front desk called me to verify who was on the other side. The front desk did call and said they had an issue with their panel and needed to check the room. The person on the other side came back I opened the door so he could inspect he came in with attitude did not say one word then left without informing me of the problem or consideration for waking us up.
I went to the front desk later on the at day to complain and provide feedback ion how the situation should have gone first being the front desk calling us to inform us of the problem and that someone was coming up to inspect, then when the gentleman that came in to inspect should let us know what the problem was then apologize for the inconvenience. The lady at the front desk taking my complaint was very apologetic and said she would let management know but I don't know if they received the complaint due to no follow up. Other than that it would have been 5 bones. Staff for the most part was friendly, rooms clean, bed comfy and breakfast was good.
- MichaelAug 3, 2021Nothing special
The staff was generic. Nothing special for the dogs. Meh.
Dick on Nov. 25, 2021
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