Hotel MX Portal Maya
Hotel MX Portal Maya allows 1 dog up to 20 kg for an additional fee of $15 per night, plus a refundable deposit of $118 per stay. Please note dogs cannot be left unattended. Sorry, no cats or exotic pets. For same day arrivals, please call 877‑411‑3436 to confirm availability of a pet-friendly room.
Verified 4 days ago
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Room Types
- Basic RoomBasic Room
- 1 king bed, 1 bunk bed
- Up to 4 people
- Pet fee additional
Room details
1 King Bed and 1 Twin Bunk Bed OR 2 Queen Beds
Features a private balcony
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and fresh towels every 3 days
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-SmokingRoom Amenities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Limited housekeeping
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Free WiFi
- Desk
- No rollaway/extra beds
- Balcony
- Weekly housekeeping provided
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Free toiletries
- Air conditioning
- TV size: 40
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Cable TV service
- Basic RoomBasic Room
- 2 queen beds
- Up to 4 people
- Pet fee additional
Room details
1 King Bed and 1 Twin Bunk Bed OR 2 Queen Beds
Features a private balcony
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and fresh towels every 3 days
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-SmokingRoom Amenities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Limited housekeeping
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Free WiFi
- Desk
- No rollaway/extra beds
- Balcony
- Weekly housekeeping provided
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Free toiletries
- Air conditioning
- TV size: 40
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Cable TV service
- Double RoomDouble Room
- 1 king bed, 1 bunk bed
- Up to 4 people
- Pet fee additional
Room details
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room provides a flat-screen TV with cable channels. The unit offers 2 beds.Room Amenities
- Shower
- Bath
- Air conditioning
- Hairdryer
- Free toiletries
- Private bathroom
- Cable channels
- Bath or shower
- Flat-screen TV
- Wardrobe or closet
- Towels
- Upper floors accessible by stairs only
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Non-feather pillow
- Key card access
- Deluxe Suite
Deluxe Suite- 2 double beds
- Up to 4 people
- Pet fee additional
Room details
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features a wardrobe, a flat-screen TV with cable channels and a terrace. The unit has 2 beds.Room Amenities
- Shower
- Bath
- Air conditioning
- Hairdryer
- Free toiletries
- Private bathroom
- Cable channels
- Bath or shower
- Flat-screen TV
- Wardrobe or closet
- Terrace
- Towels
- Upper floors accessible by stairs only
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Non-feather pillow
- Key card access
- Master SuiteMaster Suite
- 2 bedrooms, 3 beds
- Up to 6 people
- Pet fee additional
Room details
The spacious suite features 2 bedrooms and 1 bathroom with a bath and free toiletries. Featuring a terrace, this suite also provides air conditioning, a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds.Room Amenities
- Shower
- Bath
- Air conditioning
- Hairdryer
- Free toiletries
- Private bathroom
- Cable channels
- Bath or shower
- Flat-screen TV
- Wardrobe or closet
- Terrace
- Towels
- Upper floors accessible by stairs only
- Clothes rack
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Non-feather pillow
- Key card access
- Window
- Junior SuiteJunior Suite
- 1 king bed, 1 sofa bed
- Up to 4 people
- Pet fee additional
Room details
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, a wardrobe, a flat-screen TV with cable channels and a terrace. The unit has 2 beds.Room Amenities
- Shower
- Bath
- Air conditioning
- Hairdryer
- Free toiletries
- Private bathroom
- Cable channels
- Bath or shower
- Flat-screen TV
- Wardrobe or closet
- Terrace
- Towels
- Upper floors accessible by stairs only
- Clothes rack
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Non-feather pillow
- Key card access
- Window
- Deluxe King SuiteDeluxe King Suite
- 1 king bed, 1 sofa bed
- Up to 2 people
- Pet fee additional
Room details
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite provides a wardrobe, a flat-screen TV with cable channels and a terrace. The unit offers 2 beds.Room Amenities
- Shower
- Bath
- Air conditioning
- Hairdryer
- Free toiletries
- Private bathroom
- Cable channels
- Bath or shower
- Flat-screen TV
- Wardrobe or closet
- Terrace
- Towels
- Upper floors accessible by stairs only
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Non-feather pillow
- Key card access
- Deluxe room, 1 camaDeluxe room, 1 cama
- 1 king bed, 1 sofa bed
- Up to 2 people
- Pet fee additional
Room details
1 King Bed and 1 Double Sofa Bed
484-sq-foot room, balcony with city and pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and fresh towels every 2 days
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-inRoom Amenities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Desk
- No rollaway/extra beds
- Balcony
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Free toiletries
- Air conditioning
- TV size: 40
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Cable TV service
- Room and bed type depend on availability check-in
- Deluxe room, 2 camasDeluxe room, 2 camas
- 2 king beds
- Up to 4 people
- Pet fee additional
Room details
2 King Beds OR 2 Double Beds
484-sq-foot room, balcony with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and fresh towels every 2 days
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-inRoom Amenities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Desk
- No rollaway/extra beds
- Balcony
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Free toiletries
- Air conditioning
- TV size: 40
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Cable TV service
- Room and bed type depend on availability check-in
- Deluxe room, 2 camasDeluxe room, 2 camas
- 2 double beds
- Up to 4 people
- Pet fee additional
Room details
2 King Beds OR 2 Double Beds
484-sq-foot room, balcony with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and fresh towels every 2 days
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-inRoom Amenities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Desk
- No rollaway/extra beds
- Balcony
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Free toiletries
- Air conditioning
- TV size: 40
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Cable TV service
- Room and bed type depend on availability check-in
- Superior Suite, 1 BedroomSuperior Suite, 1 Bedroom
- 1 king bed, 2 double beds
- Up to 6 people
- Pet fee additional
Room details
2 Double Beds and 1 King Bed
646-sq-foot room, balcony with city and pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and fresh towels every 2 days
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-inRoom Amenities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Desk
- No rollaway/extra beds
- Balcony
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Free toiletries
- Air conditioning
- TV size: 40
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Cable TV service
- Room and bed type depend on availability check-in
- Separate bedroom
OUR GUARANTEE: Book a room now! Our canine concierge ensures that BringFido members are assigned a pet-friendly room, so there aren’t any surprises at check-in.
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Description
Located in Centro (Avenida Constituyentes), Hotel MX Portal Maya is minutes from Quinta Alegria and Riviera Art Gallery. This hotel is within close proximity of Nuestra Senora del Carmen Catholic Church and Central Square. Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierge services. The complimentary beach shuttle makes getting to the surf and sand a breeze. Satisfy your appetite at one of the hotel's 3 restaurants. Relax with a refreshing drink from a beach bar or one of the 3 bars/lounges. Buffet breakfasts are available daily for a fee. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Amenities
- Pet Friendly
- Swimming Pool
- Free WiFi
- Family Rooms
- Air Conditioning
- Restaurant
- Airport Shuttle
- Non-Smoking Property
- Lawn / Garden
- Patio / Balcony
Questions & Answers
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Traveler Photos
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FAQs
What is the Hotel MX Portal Maya pet policy?
Hotel MX Portal Maya allows 1 dog up to 20 kg for an additional fee of $15 per night, plus a refundable deposit of $118 per stay. Please note dogs cannot be left unattended. Sorry, no cats or exotic pets.
Are big dogs allowed at Hotel MX Portal Maya?
Hotel MX Portal Maya allows dogs up to 20 kg. If you’re traveling with a larger dog, try using our “Large Dogs Allowed” filter to see all of the hotels in Playa del Carmen that allow dogs over 50 lbs.
Are multiple pets allowed at Hotel MX Portal Maya?
Only one dog is allowed in each guest room at Hotel MX Portal Maya. If you’re traveling with more than one pet, try using our “Multiple Pets Allowed” filter to see all of the hotels in Playa del Carmen that allow multiple pets.
Does Hotel MX Portal Maya allow cats?
No, Hotel MX Portal Maya doesn’t allow cats. If you’re traveling with a feline friend, try using our “Cats Allowed” filter to see all of the hotels in Playa del Carmen that allow cats.
What are the check-in and check-out times at Hotel MX Portal Maya?
Check-in at Hotel MX Portal Maya is 3pm – midnight. Check-out is before noon. If you’d like to request an early or late check-in or check-out, you can make a special request when you book. Note that special requests cannot be guaranteed. Early or late check-in or check-out is only based on availability and at the discretion of the property.
Is free parking available at Hotel MX Portal Maya?
No. Parking is not available on-site at Hotel MX Portal Maya.
Does Hotel MX Portal Maya have a pool or hot tub?
Hotel MX Portal Maya doesn’t have a hot tub, but there is a swimming pool for guests to enjoy.
Does Hotel MX Portal Maya offer a free breakfast?
No. Breakfast isn’t served at Hotel MX Portal Maya, but we do have some information on dog-friendly restaurants in Playa del Carmen.
Area Info
Nearby Restaurants
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Nearby Activities
0.7 mi
